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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418470
Report Date: 10/03/2024
Date Signed: 10/03/2024 12:05:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2024 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240810152827
FACILITY NAME:IMMANUEL DREW CHILD DEVELOPMENT CORPORATIONFACILITY NUMBER:
197418470
ADMINISTRATOR:TAMELA TYLERFACILITY TYPE:
850
ADDRESS:506 E. LAUREL STREETTELEPHONE:
(310) 635-3543
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:84CENSUS: 27DATE:
10/03/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Douglas FrancoTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Personal Rights- Staff mishandled day care child(ren).
Personal Rights- Staff spoke to day care children in an inappropriate manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts (LPAs) T. Tran and A. Carter arrived at the above licensed facility to deliver final finding for the above complaint allegations. Upon arrival, LPAs met with Site Supervisor, Douglas Franco and toured the facility. LPAs observed proper care and supervision.
Based upon the evidence obtained during the course of the investigation through interviews, record reviews, and observation, the evidence does not support, nor disprove the above allegations of staff mishandled children in care and staff spoke to children in an inappropriate manner occurred at the facility. Staff indicated when working with challenging behavior children they use positive reinforcement to support the children’s growth such as, redirection, create a safe space, distracting children with learning materials to gain children’s attention. Therefore, the allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Douglas Franco.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 10/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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