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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418475
Report Date: 05/20/2022
Date Signed: 05/20/2022 05:09:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2022 and conducted by Evaluator Alicia Bailey
COMPLAINT CONTROL NUMBER: 54-CC-20220302161235
FACILITY NAME:CRYSTAL STAIRS INC.- SULLIVANFACILITY NUMBER:
197418475
ADMINISTRATOR:JONES-LOWE, CONNIEFACILITY TYPE:
850
ADDRESS:725 W. RAYMOND STREETTELEPHONE:
(310) 933-0760
CITY:COMPTONSTATE: CAZIP CODE:
90220
CAPACITY:120CENSUS: 41DATE:
05/20/2022
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Dionne Bennett - Site Supervisor TIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Staff encouraging day-care children to hit another child in care.
INVESTIGATION FINDINGS:
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A Complaint investigation was conducted by Licensing Program Analyst (LPA), Alicia Bailey on May 20, 2022 at 3:20pm to deliver the findings to the above allegation. LPA Bailey met with Site Supervisor Dionne Bennett on this day gave a tour of the facility. The census for the facility during today’s inspection staff 15 to 41 children ratio was met.

During this investigation, LPA Bailey collect children roster, and other pertinent documentation interviews were conducted with Site Supervisor, staff and 3rd party.

The complaint alleges staff encouraging day care children to hit another child in care. The Site Supervisor, staff denied the allegation and made no disclosure. During the all interviews conducted with staff denied observing or having knowledge of any staff encouraging child hit another child while in care. In addition, all staff denied knowing any issues with any child in care. All (2) children interviewed made no disclosures.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Alicia Bailey
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20220302161235
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CRYSTAL STAIRS INC.- SULLIVAN
FACILITY NUMBER: 197418475
VISIT DATE: 05/20/2022
NARRATIVE
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During the investigation LPA Bailey check with 3rd parties involved in the investigation Los Angeles County Department of Children and Family Services( CPS )and SCAR team Los Angeles County Sheriff Department. After speaking with CPS inform LPA Bailey the department did not open a case due the incident was not involved in home setting. A member of the LASD scar team from the Compton office came out to the facility on 03/08/2022. The deputy interview the staff, and did wellness check on the child . LPA Bailey spoke to the deputy there was no disclosure of the allegation. LPA receive a copy of the Deputy's report.

Based on interviews, LPA Bailey could not substantiate the allegation. There were no witnesses to the allegation. Staff, Los Angeles County Sheriff Department SCAR Deputy and the child did not disclose the allegation during interviews. Based on the evidence obtained during the investigation through interviews with staff, and , observation, and record review, the evidence does not support the above allegation. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies were cited by Title 22 of the California Code of Regulations and Health & Safety Codes

An exit interview was conducted, and a copy of this report was provided to the Site Director. Notice of site visit was issued.

SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Alicia Bailey
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2