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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418735
Report Date: 06/04/2024
Date Signed: 06/04/2024 03:21:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/16/2024 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240416155723
FACILITY NAME:LEVY FAMILY EARLY CHILDHOOD CTR., THEFACILITY NUMBER:
197418735
ADMINISTRATOR:WYSOCKI, EVAFACILITY TYPE:
850
ADDRESS:10500 WILSHIRE BLVD.TELEPHONE:
(310) 475-7000
CITY:LOS ANGELESSTATE: CAZIP CODE:
90024
CAPACITY:60CENSUS: 31DATE:
06/04/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Eva WysockiTIME COMPLETED:
03:20 PM
ALLEGATION(S):
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Staff yells at day care children
INVESTIGATION FINDINGS:
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On 6/4/2024, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegation. Upon arrival, LPA was greeted and let into the facility by Director, Eva Wysocki to whom the reason for the inspection was announced. LPA toured the facility and observed 31 daycare children and 11 staff.

During the course of the investigation, LPA Ornelas made observations, obtained documentation in the form of children’s roster, staff roster, staff schedules and interviewed parents, staff and children in regard to the allegations.

-Pertaining to the allegation that – Staff yells at day care children.
According to the RP, a staff member at the school is engaging in verbally aggressive behavior, including excessive yelling.
According to Staff 1 (S1), Staff 3 (S3) Staff 4 (S4) ,Staff 5 (S5) and Staff 6 (S6) children are treated with
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 05/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/31/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 58-CC-20240416155723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LEVY FAMILY EARLY CHILDHOOD CTR., THE
FACILITY NUMBER: 197418735
VISIT DATE: 06/04/2024
NARRATIVE
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respect and never yelled at. Circumstances that involve teacher yelling or raising their voice includes gathering children from the outdoor play yard back inside or emergency situations when a louder voice is a last resort such as a child being in danger. Per Staff 1 (S1), Staff 3 (S3) will no longer be returning to teach at the center after the end of the 2024 school year.

According to Parent 2 (P2), Parent 5 (P5), Parent 7 (P7) they have no concerns regarding the care their children are receiving at the day care. Parents further stated that they like the teachers and have no concerns about their children being yelled at by any of the teachers in care.



According to Child 1 (C1), Child (C2), Child 3 (C3), Child 5 (C5) and Child 6 (C6), their teachers yell sometimes when they need to pay attention or need them to concentrate. Children further stated that their teachers do not yell and say mean things to them.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.
A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Director, Eva Wysocki.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2024
LIC9099 (FAS) - (06/04)
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