197418783-9-20-2023-30-CC-MNEL-CVUVEQ-20230920162240

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197418783
Report Date: 09/14/2023
Date Signed: 09/20/2023 11:40:28 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2023 and conducted by Evaluator Dalicia Adkins

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20230718101137

FACILITY NAME:	WILEY CTR. FOR SPEECH & LANG. DEV., THE		FACILITY NUMBER:	197418783
ADMINISTRATOR:	VALENTINE, ROSALIND		FACILITY TYPE:	840
ADDRESS:	5761 BUCKINGHAM PKWY.		TELEPHONE:	(310) 649-6199
CITY:	CULVER CITY	STATE: CA	ZIP CODE:	90230
CAPACITY:	30	CENSUS: 1	DATE:	09/14/2023
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Licensee Pamela Wiley		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Personal Rights -Staff handled child in a rough manner while in care.
Personal Rights-Staff did not provide medical attention to child in care in a timely manner.
Personal Rights -Staff did not report incident as necessary.

INVESTIGATION FINDINGS:

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On 9/14/23 Licensing Program Analyst (LPA) Dalicia Adkins conducted a subsequent complaint visit and met with licensee Pamela Wiley. LPA explained the purpose of the visit, LPA was guided on a tour of the facility. LPA Adkins observed one staff supervising one child.

On 07/26/2023 LPA Adkins conducted the initial complaint investigation visit. LPA interviewed staff and collected the following supportive records: children roster, program highlights, incident reports, and photos.

The purpose of today’s visit 9/14/23 visit is to deliver findings of the above-mentioned allegations.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:	DATE: 09/14/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20230718101137

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WILEY CTR. FOR SPEECH & LANG. DEV., THE	FACILITY NUMBER: 197418783
	VISIT DATE: 09/14/2023

NARRATIVE

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During pertinent interviews no information regarding the allegations referencing staff handled child in a rough manner while in care, staff did not provide medical attention to child in care in a timely manner or staff did not report incident as necessary was not disclosed.

Based on information collected and observations, interviews, and supportive records no information revealed to approve or disapprove there was a violation of children personal rights. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above allegations did or did not occur, therefore the allegations as mentioned are unsubstantiated.

No citations given during today’s visit. This report reviewed with licensee Pamela Wiley and copy given. Notice of site visit given and must be posted for 30 days. Exit interview conducted.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Dalicia Adkins
LICENSING EVALUATOR SIGNATURE:	DATE: 09/14/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2023

LIC9099 (FAS) - (06/04)

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