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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419155
Report Date: 07/21/2021
Date Signed: 07/21/2021 03:09:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/26/2021 and conducted by Evaluator Laticia S Thompson
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210426094655
FACILITY NAME:TODDLER LEARNING CENTERFACILITY NUMBER:
197419155
ADMINISTRATOR:FARAHINI, ZAHRAFACILITY TYPE:
850
ADDRESS:7635 OWENSMOUTH AVENUETELEPHONE:
(818) 883-6643
CITY:CANOGA PARKSTATE: CAZIP CODE:
91304
CAPACITY:51CENSUS: 42DATE:
07/21/2021
UNANNOUNCEDTIME BEGAN:
09:42 AM
MET WITH:Lydia YannakisTIME COMPLETED:
03:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights- Staff speaks inappropriately to children
Personal Rights-Staff did not provide adequate supervision to child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/21/2021 at 9:42AM Licensing Program Analyst (LPA) Laticia Thompson conducted an unannounced visit to Toddler Learning Center. LPA met with Lydia Yannakis (owner) . LPA advised Ms Yannakis the reason for the visit today is to deliver the findings of the complaint received on 04/26/2021 regarding the allegations referenced above. LPA observed 8 infants in Room C with 2 staff member, 6 infants in Room B with 2 teachers, 14 2 years old children, 2 staff members in a classroom, 12 3year old children and 1 staff member in room, and 12 children and 1 staff member in the 4 year old class.

During the investigation of Allegation 1 and 2 revealed, there is not sufficient evidence to support nor deny that the allegations occurred therefore the findings are unsubstantiated. LPA interviewed parents, staff and children. LPA reviewed records and files.

Unsubstantiated: A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Peter Flores
LICENSING EVALUATOR NAME: Laticia S Thompson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210426094655
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: TODDLER LEARNING CENTER
FACILITY NUMBER: 197419155
VISIT DATE: 07/21/2021
NARRATIVE
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An exit interview was conducted Lydia Yannakis in which a copy of this report was read to her. A copy of this report and a Notice of Site Visit were issued to the owner.

The owner was advised that the Notice of Site Visit and a copy of this report must be posted at the entrance of the facility for a period of 30 days.

In addition; A copy of this report must be provided parent of authorized representatives of all currently enrolled children and any newly enrolled child for the following 12 months.
The ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS (LIC9224) shall be signed and kept in each of the children’s records. The report shall be provided no later than the next business day or the next day the child is in care.

SUPERVISORS NAME: Peter Flores
LICENSING EVALUATOR NAME: Laticia S Thompson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2