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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419273
Report Date: 01/21/2026
Date Signed: 01/21/2026 03:34:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/24/2025 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20251024163053
FACILITY NAME:WASHINGTON FAMILY CHILD CAREFACILITY NUMBER:
197419273
ADMINISTRATOR:WASHINGTON, NATASHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 731-7115
CITY:LOS ANGELESSTATE: CAZIP CODE:
90018
CAPACITY:14CENSUS: 3DATE:
01/21/2026
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Natasha Washington, LicenseeTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Provider is not present in home during hours of operation
Provider does not provide day care child's lunches brought from home
INVESTIGATION FINDINGS:
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10/29/25 at 9:05am Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to investigate the above allegations. At 1:25 pm LPA arrived at the home and met Cynthia Washington, staff/resident. LPA explained the purpose of inspection and toured the home. LPA observed 3 children present. Also present was staff Shayla Simmons.

During the investigation LPA obtained a copy of the children's roster, reviewed file and conducted interviews. Information provided by the complainant indicates that the Licensee Natasha Washington is not present in the home during the hours of operation and that the provider doesn not give children lunches brought from home. Interviews with pertinent parties and LPA observations did not provide evidence to support the allegations.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. ---- Report continues
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20251024163053
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WASHINGTON FAMILY CHILD CARE
FACILITY NUMBER: 197419273
VISIT DATE: 01/21/2026
NARRATIVE
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The licensee arrived during this visit with 6 additional children, Per licensee, they drop off and pick up children from school daily. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days.
Exit interview was conducted with Natasha Washington including, but not limited to Appeal Procedures and Agencies Consultative Role. -----End of Report
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2