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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419436
Report Date: 03/19/2024
Date Signed: 03/19/2024 12:31:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2023 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20231222085410
FACILITY NAME:LITTLE TREEHOUSE ACADEMYFACILITY NUMBER:
197419436
ADMINISTRATOR:ANNA SHIROKOVAFACILITY TYPE:
830
ADDRESS:18510 PLUMMER STREETTELEPHONE:
(818) 772-9320
CITY:NORTHRIDGESTATE: CAZIP CODE:
91324
CAPACITY:18CENSUS: 6DATE:
03/19/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Anna Shirokova, DirectorTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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1) Staff inappropriately grabbed an item away from a daycare child
2) Staff mishandled a daycare child while in care
3) Daycare child sustained unexplained injuries while in care
4) Staff did not prevent a daycare child from being bitten while in care
5) Staff did not properly report an incident involving a daycare child
INVESTIGATION FINDINGS:
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On 03/19/24 at 11:00 am, Licensing Program Analyst (LPA) Silva Garibyan arrived at Little Treehouse Academy to deliver the findings of a complaint received by the Department on 12/22/23 associated to Complaint Control Number 58-CC-20231222085410. LPA met with Director, Anna Shirokova, and explained the purpose of the visit. During today’s visit, there were two staff providing care to six children.

During the investigation into the allegations listed above, LPA obtained a copy of the surveillance video, Facility Roster, and conducted interviews with six staff and six parents.

Per Reporting Party (RP), Staff inappropriately grabbed an item away from a daycare child (C1), Staff mishandled a daycare child while in care (C1), Daycare child (C1) sustained unexplained injuries while in care, Staff did not prevent a daycare child (C1) from being bitten while in care, Staff did not properly report an incident involving a daycare child.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20231222085410
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LITTLE TREEHOUSE ACADEMY
FACILITY NUMBER: 197419436
VISIT DATE: 03/19/2024
NARRATIVE
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During the interview with the Director, the Director denied having knowledge about staff inappropriately grabbing an item away from a daycare child, staff mishandled a daycare child while in care, daycare child sustained unexplained injuries while in care, staff did not prevent a daycare child from being bitten while in care. The Director shared the surveillance video with LPA and explained that they never observed any incidents involving C1 which could have left any marks on them. C1 has not been observed crying, yelling, or screaming because of someone biting. There were no existing incidents to report on.

During interviews conducted, staff made no disclosures regarding the allegations.

Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children.


Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Director, Anna Shirokova and Appeals Rights provided.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2