197419527-10-31-2025-30-CC-LPHS-DNCNLX-20251112093416

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197419527
Report Date: 10/30/2025
Date Signed: 10/31/2025 08:08:53 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/13/2025 and conducted by Evaluator Brittany Lovest

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20250813145903

FACILITY NAME:	JUS KIDS ACADEMY		FACILITY NUMBER:	197419527
ADMINISTRATOR:	VITELA, MARIANA		FACILITY TYPE:	830
ADDRESS:	11211 WESTERN AVE		TELEPHONE:	(323) 777-0704
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90047
CAPACITY:	11	CENSUS: 3	DATE:	10/30/2025
		UNANNOUNCED	TIME BEGAN:	09:01 AM
MET WITH:	MARGARET PETTIS OWNER/DIRECTOR		TIME COMPLETED:	09:58 AM

ALLEGATION(S):

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Lack of supervision:Staff did not provide adequate supervision resulting in infant sustaining an
injury

INVESTIGATION FINDINGS:

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On 10/30/25, Licensing Program Analyst (LPA), Brittany Lovest conducted an unannounced visit for the purpose of delivering the findings on the above allegation. LPA was greeted by MARGARET PETTIS and toured the facility. LPA observed 3 infants in care with 1 staff memeber.

On 10/08/2025, Licensing Program Analyst (LPA) Brittany Lovest and Ranita Richmond arrived at the facility for the subsequent complaint inspection regarding the above-mentioned allegation. Upon arrival LPAs met with owner, Margret Pettis and observed 2 Infants in care with 1 staff member. During this inspection LPA reviewed Facility records and documented observations.

On 8/20/2025, Licensing Program Analyst (LPA) Brittany Lovest and Ranita Richmond arrived at the facility for the purpose of conducting an initial 10 day complaint investigation. Upon arrival LPA met with Lead Teacher, Esma Itzale and observed 3 Infants in care with 1 staff member. LPAs conducted a walk through independently. During this inspection, LPA documented observations, reviewed Facility records, reviewed children files, and conducted one staff interview.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:	DATE: 10/30/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20250813145903

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: JUS KIDS ACADEMY	FACILITY NUMBER: 197419527
	VISIT DATE: 10/30/2025

NARRATIVE

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LPA attempted parent interviews and interviewed facility Director.

On 10/30/2025 all investigative interviews were completed. Based on the information received and reviewed, LPA observation and interviews completed, no information was disclosed that Staff did not provide adequate supervision resulting in infant sustaining an injury. These allegations are deemed UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted. A copy of this report, appeals rights and a notice of site visit were discussed and provided to MARGARET PETTIS.

SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:	DATE: 10/30/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2025

LIC9099 (FAS) - (06/04)

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