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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419528
Report Date: 01/31/2024
Date Signed: 01/31/2024 01:10:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/09/2023 and conducted by Evaluator Lisa Clayton
COMPLAINT CONTROL NUMBER: 30-CC-20231109111217
FACILITY NAME:JUS KIDS ACADEMYFACILITY NUMBER:
197419528
ADMINISTRATOR:VITELA, MARIANAFACILITY TYPE:
850
ADDRESS:11211 WESTERN AVETELEPHONE:
(323) 777-0704
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:29CENSUS: 11DATE:
01/31/2024
UNANNOUNCEDTIME BEGAN:
07:45 AM
MET WITH:ESMA ITZALE, TEACHERTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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PERSONAL RIGHTS: Staff handle day care children in a rough manner.
PERSONAL RIGHTS: Staff yell at day care children.
PERSONAL RIGHTS: Staff do not ensure facility is clean.
PERSONAL RIGHTS: Staff leave day care children unattended.
INVESTIGATION FINDINGS:
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On 01/31/2024, LPA Clayton conducted an unannounced visit to deliver the findings on the above allegations. LPA Clayton was greeted by Teacher Esma Itzale. LPA Clayton toured the CCC inside and outside for Health & Safety inspection. LPA Clayton observed 11 children being supervised and cared for by 2 fingerprint cleared staff.

LPA Clayton conducted a full investigation, which included facility visits, obtaining pertinent documentation, and interviews with parents and Reporting Party (complainant). During unannounced visits on 11/14/2024 and 01/31/2024, LPA Clayton observed the children being cared for and supervised appropriately, and facility to be clean and organized ensuring the health and safety of children in care. LPA Clayton interviewed Parents who reported they have no issues or concerns with the care being provided to their children, or with the facility.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20231109111217
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JUS KIDS ACADEMY
FACILITY NUMBER: 197419528
VISIT DATE: 01/31/2024
NARRATIVE
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Based on LPA's inspections, interviews, and observations, the above allegation(s) are found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview conducted and report was reviewed with Teacher Esma Itzale. A notice of site visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2