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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419528
Report Date: 10/30/2025
Date Signed: 10/31/2025 08:09:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2025 and conducted by Evaluator Brittany Lovest
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250814123031
FACILITY NAME:JUS KIDS ACADEMYFACILITY NUMBER:
197419528
ADMINISTRATOR:VITELA, MARIANAFACILITY TYPE:
850
ADDRESS:11211 WESTERN AVETELEPHONE:
(323) 777-0704
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:29CENSUS: 9DATE:
10/30/2025
UNANNOUNCEDTIME BEGAN:
07:00 AM
MET WITH:MARGARET PETTIS OWNER/DIRECTORTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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License: Staff co-mingling daycare children.
INVESTIGATION FINDINGS:
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On 10/30/25, Licensing Program Analyst (LPA), Brittany Lovest conducted an unannounced visit for the purpose of delivering the findings on the above allegation. LPA arrived to facility at 7:00am and began documentation of observations.
LPA entered the facility at 8:20 am and was greeted by Owner Maragrett Pettis and toured the facility. LPA observed 9 children with 1 staff.
On 8/20/2025, Licensing Program Analyst (LPA) Brittany Lovest and Ranita Richmond arrived at the facility for the purpose of conducting an initial 10 day complaint investigation. Upon arrival LPA met with Lead Teacher, Esma Itzale and observed 7 in care with lead teacher, Esma Itzale.During this inspection, LPA documented observations, reviewed Facility records, reviewed children files, and conducted one staff interview.
On 10/08/2025, Licensing Program Analyst (LPA) Brittany Lovest and Ranita Richmond arrived at the facility for the purpose of subsequent complaint inspection regarding the above-mentioned allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250814123031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JUS KIDS ACADEMY
FACILITY NUMBER: 197419528
VISIT DATE: 10/30/2025
NARRATIVE
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Upon arrival LPA met with Owner ,Margaret Pettis and observed 10 children in care with one staff member. During this inspection, LPA documented observations, reviewed children files and conducted children’s interviews.
LPA interviewed parents and facility director.

On 10/30/2025 all investigative interviews were completed. Based on the information received and reviewed, LPA observation and interviews completed, no information was disclosed that Staff co-mingling daycare children. These allegations are deemed UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.



No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted. A copy of this report, appeals rights and a notice of site visit were discussed and provided to Margaret Pettis.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2