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25 | On 10/02/24 Licensing Program Analyst (LPA) Veronica Diaz and Fernando Hernandez conducted a Case management incident inspection at the Child Care Center (CCC), for the purpose of following up on the report of an Unusual Incident Report (UIR) received by the Department on 09/25/24. Specifically, the incident involved a parent and Director. LPA met with Director discuss the purpose of today's inspection. LPA notes 18 children and 2 staff were present during inspection.
Director stated the day of the incident that C1 hit C2 with a block and C2 bit C1 on the check, the bite didn't break the skin. Director stated that they called C1's parent to report the incident and called licensing. Director stated that C1 parent came to pick C1 up and wanted to talk to director. Director stated they were in the infant class due to ratio purposes and was not able to talk or give the information that was being requested. Director stated once they was able that they would email parent with the information. Director stated that C1 parent stated they are dis-enrolling C1 and would like Licensing number, dis-enrollment information, and reimbursement of tuition. Director stated that they emailed parent the information requested and reimbursed parent the tuition fee requested.
LPA requested a copy of enrollment and emails between Director, Behavior Support, and parent. Director stated C1 has had behavior issues since they started the CCC. Director stated they have been trying to work with C1 and parent and offering different suggestions and programs. Director stated parent was not to open to the suggestions. Director stated they are and were willing to help C1 anyway possible for the care and needs. Director stated due to C1 behavior and hitting other kids in the center, parents were concern for their children's safety director stated that children were also scared of C1.
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