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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419851
Report Date: 02/21/2024
Date Signed: 02/21/2024 01:10:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2023 and conducted by Evaluator Joe Katrdzhyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20231121091321
FACILITY NAME:STONE FAMILY CHILD CAREFACILITY NUMBER:
197419851
ADMINISTRATOR:STONE, AMANDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 625-5588
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91367
CAPACITY:14CENSUS: 0DATE:
02/21/2024
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Licensee / Amanda StoneTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Adult in home hit a child in care.

Adult in home used a hand to cover day-care child's mouth.

Adult in home handled day-care child in a rough manner.
INVESTIGATION FINDINGS:
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On 2/21/24, at 8:15AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Licensee / Amanda Stone and explained the purpose of the visit. There were zero (0) children observed at the time of visit.

During the course of the investigation, interviews were conducted and copies of Children's / Staff Rosters were obtained and reviewed.

Per Reporting Party, Adult 1 hit child in care, Adult 1 used hand to cover day care child's mouth and Adult 1 handled day care child in a rough manner.

During the interview with the Licensee, the Licensee denied Adult 1 hitting a day care child, covering a day care child's mouth or handling a day care child in a rough manner. Licensee disclosed that Adult 1 does not
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 58-CC-20231121091321
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: STONE FAMILY CHILD CARE
FACILITY NUMBER: 197419851
VISIT DATE: 02/21/2024
NARRATIVE
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interact with children at the day care. Adult 1 has employment outside of the day care and spends very little time at the day care when children are present. Licensee denied observing bruises on children as a result of the alleged allegations.

Attempts were made to interview Adult 1 regarding the above mentioned allegations however, Adult 1 was unable to participate in interviews.


LPA made multiple attempts to interview Staff 1 (via telephone) but was unsuccessful as Staff 1 refused to speak to the LPA.

Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children. Parent 1 interviewed disclosed of knowing and working with Adult 1 outside of the day care and described Adult 1 as being an "awesome person".

Interviews conducted of children were inconsistent regarding the above mentioned allegations. The majority of children interviewed described Adult 1 as being kind and nice and denied observing adults at the day care slapping children for misbehaving. All Children interviewed denied observing adults covering the mouths of children or handling children in a rough manner. Children interviewed disclosed that when a child misbehaves at the day care, the child does not participate in play time and will write "Standards".

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Director / Amanda Stone and Appeals Rights provided.

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2024
LIC9099 (FAS) - (06/04)
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