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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419985
Report Date: 11/20/2024
Date Signed: 01/03/2025 02:54:16 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/18/2024 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20241118114248
FACILITY NAME:VILLAGRANA FAMILY CHILD CAREFACILITY NUMBER:
197419985
ADMINISTRATOR:VILLAGRANA, LAURAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 800-2610
CITY:VAN NUYSSTATE: CAZIP CODE:
91406
CAPACITY:14CENSUS: 0DATE:
11/20/2024
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Laura VillagranaTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Licensee left day care child unattended in a vehicle.
INVESTIGATION FINDINGS:
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This is an amendment of the original report created on 11/20/24. This is to amend the 9099D page.
On 11/20/2024, Licensing Program Analyst (LPA) Jeanine Lipsey conducted an unannounced visit for the purpose of conducting an initial inspection regarding the above allegation. LPA met with Licensee (L) Laura Villagrana. No Children were present.
During the investigation, LPA interviewed Licensee, the reporting party and took photos.

Pertaining to allegation “Licensee left day care child unattended in a vehicle”.

Per the Reporting Party (RP), on November 6, 2024, (RP) had a conversation and expressed serious concerns to the Licensee. Their child was left alone in a vehicle a few weeks prior, while the licensee was still inside the house. The exact time was not determined, per (L) it was approximately 2 minutes. Licensee minimized the situation, stating there were no safety concerns and explaining that the area outside was safe.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20241118114248
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VILLAGRANA FAMILY CHILD CARE
FACILITY NUMBER: 197419985
VISIT DATE: 11/20/2024
NARRATIVE
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 This is an amendment of the original report created on 11/20/24. This is to amend the qualifying pronouns. The RP raised concerns about the risks of leaving the unattended, like the potential dangers of kidnapping, traffic accidents, or other harm. The Licensee justified leaving a child in the car by saying they were having a rough day and had fallen asleep during a ride.

Per Title 22 Regulations 102417(k)(1) Operation of a Family Child Care Home (k)(1) Children shall not be left in parked vehicles.


Per Licensee, the RP did not say anything that day or on another occasion regarding the child being left in the car alone. The licensee explained to the RP why the child was in the car alone and thought everything was ok. Per licensee, they had picked up another 7-year-old child from school and parked the car on the sidewalk and ran in the house and sat the 7-year-old down at the table. Licensee states they only left the child in the car for a few minutes because the was asleep and knew the parent was on the way to pick the child up. Licensee stated they were not sure why they did not bring both children in at the same time even though the child could walk on their own. Licensee disclosed the child was left in the car alone and understands they must always supervise children.

Based upon observations and evidence obtained during this investigation, the allegation of “Licensee left day care child unattended in a vehicle” have been determined to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standards has been met. A Type "A" is being issued. See LIC9099-D for deficiency cited.


LPA Jeanine Lipsey informed Licensee Laura Villagrana that this report dated 11/20/2024 documents,
1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, Safety, or personal rights of children in care.
Also, LPA Jeanine Lipsey informed the licensee to provide a copy of this licensing report dated 11/20/24 that documents any Type A citation to parents/guardian of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC9924), or written statement, must be placed in the child's file for verification.
Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Licensee Laura Villagrana.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20241118114248
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: VILLAGRANA FAMILY CHILD CARE
FACILITY NUMBER: 197419985
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/20/2024
Section Cited
CCR
102417(k)(1)
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This is an amended report.
OPERATION OF A FAMILY CHILD CARE HOME
(1) Children shall not be left in parked vehicles.
This requirement is not met as evidence by:
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Effective Immediately, licensee agrees to adhere to the regulations and provide care and supervision, including visual observation at all times. Licensee will watch two videos from the CCLD website regarding Personal Rights & care and Supervision, send email to LPA once completed by 12/7/24.
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Based on the interviews, the licensee did not comply with the section sited above, in that a child was left a car alone unsupervised which posed an immediate health, safety or personal risk to children in care. An immediate civil penalty $500 was assessed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2025
LIC9099 (FAS) - (06/04)
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