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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197492890
Report Date: 05/05/2026
Date Signed: 05/05/2026 10:29:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2026 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20260209123606
FACILITY NAME:CHILDREN'S COLLECTIVE - VERMONTFACILITY NUMBER:
197492890
ADMINISTRATOR:MICHELE DIXONFACILITY TYPE:
850
ADDRESS:10441 S. VERMONT AVENUETELEPHONE:
(323) 789-1873
CITY:LOS ANGELESSTATE: CAZIP CODE:
90044
CAPACITY:30CENSUS: 24DATE:
05/05/2026
UNANNOUNCEDTIME BEGAN:
08:43 AM
MET WITH: Sonia Love- Site SupervisorTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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 Personal Rights-Daycare child sustained mutiple injuries due to staff neglect.
INVESTIGATION FINDINGS:
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On 02/11/2026, Licensing Program Analyst (LPA) Doris Whitmore arrived at the facility for the purpose of conducting an initial complaint investigation. Upon arrival LPA met with Site Supervisor, Sonia Love. LPA explained the purpose of the visit was to conduct interviews with Staff. LPA toured the facility indoors and outdoors. LPA observed 14 children and 4 staff. LPA obtained the following documents: Facility Roster, Personnel Report, Accident Report, Daily Sign-In & Out Sheet, Daily Health Inspection and Doctor’s Note.
On 02/19/2026 at 2:30p.m. Licensing Program Analysts (LPAs) Doris Whitmore and Patsy Plancarte conducted an unannounced complaint investigation and met with Site Supervisor, Sonia Love. LPA Whitmore explained the purpose of the visit was to continue with interviews. LPAs toured the facility indoors and outdoors and observed a total of 10 children and 4 staff. LPAs obtained a copy of the invoice for ordering latches for the gate.
The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegation. LPA did not observe nor was information provided via interviews that provided sufficient

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20260209123606
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CHILDREN'S COLLECTIVE - VERMONT
FACILITY NUMBER: 197492890
VISIT DATE: 05/05/2026
NARRATIVE
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evidence to substantiate the allegation of Personal Rights- Day care child sustained multiple injuries due to staff neglect. Therefore, the allegation is deemed unsubstantiated. Meaning, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. No deficiencies cited.
An exit interview was conducted, copy of this report was reviewed and issued along with appeal rights and Notice of Site Visit. Notice of Site Visit is required to be posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2