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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197492926
Report Date: 07/18/2023
Date Signed: 07/18/2023 01:56:28 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230425101723
FACILITY NAME:RISING STARS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
197492926
ADMINISTRATOR:GABRIELA GARCIAFACILITY TYPE:
850
ADDRESS:762 W. 130TH STREETTELEPHONE:
(310) 324-5800
CITY:GARDENASTATE: CAZIP CODE:
90247
CAPACITY:30CENSUS: 17DATE:
07/18/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Gabriela Garcia & Ms.Utricia Randolph TIME COMPLETED:
12:00 PM
ALLEGATION(S):
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9
Staff did not properly report an incident.
INVESTIGATION FINDINGS:
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4
5
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8
9
10
11
12
13
On 7/18/2023 at 10am, Licensing Program Analyst (LPA), V. Wheatley conducted an inspection regarding the above allegation. LPA met with Director Gabriela Garcia upon arrival and later with the Area Director Ms. Randolf.

On 5/3/23, LPA Wheatley learned about an incident that was brought to the staff attention in regards to two children enrolled. Although the staff denied the incident occurred, the incident was supposed to be reported to the Department. The allegation for not reporting is substanitated based on information obtained by the reporting party and staff. This is required according to Title 22 Reguatlion. The staff submitted a copy of the report to Community Care Licensing Division.

A substantiated finding means that the complaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met.

Exit interview. A copy of the report will be provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20230425101723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: RISING STARS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 197492926
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/18/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
07/18/2023
Section Cited
CCR
101212(d)(1)(C)
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101212 - Reporting Requirements
Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event.(C)or safety of any child.
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The director submitted a copy of the unusual incident report to the Department after the inspection. There is no futher action for this violation.
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This was evidenced by: An allegation was called into the Department regarding inappropriate behavior between two children. Although the staff denied the allegation, the report must be made to the Department. This is a potential risk to the heatlh and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230425101723

FACILITY NAME:RISING STARS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
197492926
ADMINISTRATOR:GABRIELA GARCIAFACILITY TYPE:
850
ADDRESS:762 W. 130TH STREETTELEPHONE:
(310) 324-5800
CITY:GARDENASTATE: CAZIP CODE:
90247
CAPACITY:30CENSUS: 17DATE:
07/18/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Gabriela Garcia & Ms.Utricia RandolphTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not properly supervise children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/18/2023 at 10am, Licensing Program Analyst (LPA), V. Wheatley conducted an inspection regarding the above allegation and to complete the investigation. LPA met with Director Gabriela Garcia upon arrival and later with the Area Director Ms. Randolph.

On 5/3/23, LPA met with Reema Prasada who called the CEO Darren Jones. LPA Wheatley spoke to Mr. Jones regarding an incident that occurred with a parent and child enrolled. A complaint was called in about inappropriate behavior between two children. Mr. Jones stated he conducted his own investigation. LPA met with area Director Ms.Randolph and interviewed Staff #1, #2, #3, and #4. LPA was provided copies of Case Notes which are like declarations. LPA received a copy of the children's roster.

On today, LPA interviewed several children. Based on information obtained and interviews which were conducted the allegation is Unsubstantiated. An unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview. A copy of the report will be provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3