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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197492937
Report Date: 03/24/2025
Date Signed: 03/25/2025 01:16:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/03/2025 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20250103084222
FACILITY NAME:MACK FAMILY CHILD CAREFACILITY NUMBER:
197492937
ADMINISTRATOR:MACK, LAKEISHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 331-5995
CITY:LOS ANGELESSTATE: CAZIP CODE:
90044
CAPACITY:14CENSUS: 8DATE:
03/24/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Lakeisha Mack, LicenseeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee allowed uncleared adult to provide care and supervision to daycare children
Uncleared adult provides transportation to children in care
INVESTIGATION FINDINGS:
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On 3/24/2025 Licensing Program Analysts (LPA)s Judy Laureano and Brittany Lovest arrived at above mentioned facility to deliver findings of the above mentioned allegations. LPAs were greeted by Licensee Lakeisha Mack and observed the 8 children and 2 staff members providing care and supervision.

LPAs toured the home, both indoors and outdoors, including all of the OFF LIMITS areas and did not observed any other adult and/or childrenin in the OFF LIMITS area. Licensee provided LPAs with the most current facility sketch of the home.

On 3/11/2025 LPA Laureano arrived at facility and was greeted by licensee Lakeisha Mack and observed 7 children and three staff members including Licensee’s adult son.

On 1/7/2025 LPA Laureano arrived at above mentioned facility for the purpose of a complaint investigation. LPA was greeted by Licensee Lakeisha Mack and observed 6 children and 2 staff providing care and supervision. Present during today’s inspection was Licensee’s adult son. LPA inspected both indoors and outdoors of the home, including all the off limits areas.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250103084222
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MACK FAMILY CHILD CARE
FACILITY NUMBER: 197492937
VISIT DATE: 03/24/2025
NARRATIVE
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LPA initiated interviews. LPA requested and reviewed children's roster and staff files.

On 3/24/2025 LPA Laureano concluded all investigative interviews.

Based on documents reviewed, LPA’s observation and interviews of parents, staff and children, no information was disclosed that licensee allowed uncleared adult to provide care and supervision to daycare children and that an uncleared adult provides transportation to children in care. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations are found to be UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Licensee Lakeisha Mack. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2