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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493018
Report Date: 11/21/2024
Date Signed: 11/22/2024 10:39:15 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2024 and conducted by Evaluator Cristina Castellanos
COMPLAINT CONTROL NUMBER: 30-CC-20240827131502
FACILITY NAME:INGLEWOOD UNIFIED SCHOOL DISTRICT CHILD DEV. CTRFACILITY NUMBER:
197493018
ADMINISTRATOR:JOANNA CLIFTONFACILITY TYPE:
850
ADDRESS:10409 10TH AVENUETELEPHONE:
(310) 419-2691
CITY:INGLEWOODSTATE: CAZIP CODE:
90303
CAPACITY:131CENSUS: 35DATE:
11/21/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Ramona Rocha - Lead TeacherTIME COMPLETED:
02:35 PM
ALLEGATION(S):
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Pesonal Rights: Staff yelled at child.
INVESTIGATION FINDINGS:
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On 11/21/2024 Licensing Program Analyst (LPA) Cristina Castellanos and LPA Judy Laureano made an unannounced visit to the above-mentioned facility for the purpose of delivering complaint findings. Upon arrival, LPAs met with Lead Teacher Ramona Rocha and Substitute Administrator Donna Barrow and discussed the purpose of the visit. LPAs toured the facility and observed 35 children in care with 8 staff members providing care and supervision.

During the investigation, LPA reviewed the following documents: Parent Handbook, children's roster, staff roster, children’s files, personnel records and supporting documents involving incident.

On 09/03/2024 Licensing Program Analyst (LPA) Cristina Castellanos arrived at the above-mentioned facility for the purpose of investigating the above-mentioned allegation. Upon arrival, LPA was greeted by R. Rocha, Lead Teacher and G. Leyva, Office Manager and discussed the purpose of the visit. LPA toured the facility and observed 43 children in care with 12 staff providing care and supervision. Shortly after at approximately 9:30am Director Joanna Clifton arrived at the facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20240827131502
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: INGLEWOOD UNIFIED SCHOOL DISTRICT CHILD DEV. CTR
FACILITY NUMBER: 197493018
VISIT DATE: 11/21/2024
NARRATIVE
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Based on interviews of all relevant parties and document review it was found that staff yelled at child, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

There was one deficiency cited during today’s visit in accordance with the California Code of Regulations, Title 22, Division 12, and Chapter 1. See LIC 9099-D for additional information.



Upon receipt of this report, the administration shall post the Notice of Site Visit. The Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty.

An exit interview was conducted, and Plan of Correction was reviewed and developed with administration. A copy of this report and appeal rights were discussed and left with administration, whose signature on this form confirm receipt of these documents.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20240827131502
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: INGLEWOOD UNIFIED SCHOOL DISTRICT CHILD DEV. CTR
FACILITY NUMBER: 197493018
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/21/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/13/2024
Section Cited
CCR
101223(a)(1)
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Personal Rights 101223(a)(1)
(a) The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by
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Director agrees to have staff complete training on Positive Discipline and/or Discipline. LPA provided the Early Care & Education Workforce Registry to Director.
Director will submit staff's completion summary of training to LPA via email by POC due date.
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Based on LPA interviews of all relevant parties and document review it was found that staff yelled at child, which poses/posed a potential health, safety or personal rights risk to persons in care
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Additionally Director agrees to provide monitoring to staff until training is completed. Plan will be submitted to LPA via email.

https://www.caregistry.org
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2024
LIC9099 (FAS) - (06/04)
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