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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493266
Report Date: 02/14/2022
Date Signed: 02/15/2022 09:19:44 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2021 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20211119141639
FACILITY NAME:RISING STARS ACADEMYFACILITY NUMBER:
197493266
ADMINISTRATOR:TONYA BARFIELDFACILITY TYPE:
850
ADDRESS:13703 PRAIRIE AVENUETELEPHONE:
(310) 324-5800
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:42CENSUS: DATE:
02/14/2022
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Kristina MitchellTIME COMPLETED:
03:35 PM
ALLEGATION(S):
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9
1. Preschool children are commingled with infant daycare children.
2. Staff operating out ratio
3. Staff not serving nutritious food
INVESTIGATION FINDINGS:
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LPA V. Wheatley conducted a telephone interview with director Kristina Mitchell at the request of LPM Maureen Neal due to Covid-19 positives cases that were reported by the facility and for health & safety concerns. LPA conducted staff interviews February 9-11, 2022. LPA conducted parent interviews and witnesses on February 8, 2022.

LPA Judy Laureano conducted a 10-day inspection on November 23, 2021. On this date LPA Laureano did not observe the facility out of ratio, children commingling, or observations of unhealthy food being served.

Based on the information received throughout the investigation to include interviews with the director, staff and parents as well as the observation and information obtained, the allegations are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are unsubstantiated.

An exit interview was conducted. A copy of this report will be emailed to the director. The director will review, sign and return the report via email to the Department.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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