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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493266
Report Date: 12/13/2022
Date Signed: 12/13/2022 12:45:59 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2022 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20221007092656
FACILITY NAME:RISING STARS ACADEMYFACILITY NUMBER:
197493266
ADMINISTRATOR:KRISTINA MITCHELLFACILITY TYPE:
850
ADDRESS:13703 PRAIRIE AVENUETELEPHONE:
(310) 324-5800
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:42CENSUS: 31DATE:
12/13/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Kristina MitchellTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Allegation #1: Daycare child sustained injuries while in care.
Allegation #2: Daycare child had access to harmful items while in care.
Allegation #3: Daycare child's clothing damaged while in care.
INVESTIGATION FINDINGS:
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On 12/13/2022, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Summer Jointer Director and Kristina Mitchell. LPA toured the facility and observed 31 Preschool children in care with 4 Staff.

On 10/11/2022, LPA was guided on a tour of the facility, during tour LPA inspected and observed classrooms, interview staff and documented observations. During classroom inspection, LPA did not observe any harmful items that would pose a threat to children in care.

During today’s visit, LPA was guided on a tour of the facility, during the tour LPA inspected classrooms, documented observations, interview staff and children. LPA observed the 4-year-old class doing arts and crafts. While children were doing their projects, LPA observed 4 children sitting at the cutting table with staff using scissors correctly.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Peter Flores
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 12/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20221007092656
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: RISING STARS ACADEMY
FACILITY NUMBER: 197493266
VISIT DATE: 12/13/2022
NARRATIVE
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During this investigation, LPA inspected the classrooms, interview Director, staff, children, and parents. LPA conducted record review, obtained documents, and documented observations. During parent interviews, parents disclosed they were satisfied with the level of care provided at the facility and did not express any issues or concerns. The children that were interviewed disclose that they do not use scissors and the children that use scissors are supervised by their teacher. The children disclosed they are happy and feel safe at school.

Based on the information provided, LPA was unable to corroborate the allegations that; day-care child sustained injuries while in care, day-care child had access to harmful items while in care and day-care child clothing were damage while in care. Therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director, Kristina Mitchell.

SUPERVISORS NAME: Peter Flores
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 12/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/13/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2