197493324-2-3-2026-30-CC-MNEL-DQZVF4-20260205152316

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493324
Report Date: 02/03/2026
Date Signed: 02/03/2026 01:32:32 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2025 and conducted by Evaluator Veronica Wheatley

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20250821153509

FACILITY NAME:	RISING STARS ACADEMY		FACILITY NUMBER:	197493324
ADMINISTRATOR:	SUMMER JOINTER		FACILITY TYPE:	850
ADDRESS:	1909 W IMPERIAL HIGHWAY		TELEPHONE:	(310) 324-5800
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90047
CAPACITY:	30	CENSUS: 30	DATE:	02/03/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Isis Broaster, Director		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Staff hit daycare child(ren).
Staff make inappropriate comment(s) to daycare children.
Staff threatens daycare children.

INVESTIGATION FINDINGS:

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On February 3, 2026, Licensing Program Analysts (LPA) Veronica Wheatley and Adrian Risher conducted an unannounced inspection and met with director Isis Broaster regarding the above allegations. LPAs observed 30 children on the premises. The children were getting ready to rehearse for a Black History Program inside the church. Licensee Darren Jones arrived at the facility. He had a gentleman record and film the conversation with the LPAs regarding reviewing the records of children enrolled. LPA Wheatley asked Mr. Jones to stop recording and the gentleman continued. Later the gentleman stopped recording.

On 8/27/25, Licensing Program Analysts, Veronica Wheatley met with Director Isis Broaster and Assistant Director Shaquana Livingston and conducted an unannounced inspection regarding the above allegation. LPA toured the premises and observed school aged children on the premises. The children were observed outside playing on the outdoor playground with a staff member. LPA was informed that there are no preschool children on the premises. LPA did not observe any preschool children on the premises. The complaint required further investigation. See page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:	DATE: 02/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20250821153509

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: RISING STARS ACADEMY	FACILITY NUMBER: 197493324
	VISIT DATE: 02/03/2026

NARRATIVE

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On 11/14/25, Licensing Program Analysts (LPAs), Veronica Wheatley and Angela Luz met with Director Isis Broaster regarding the above allegation. LPAs toured the premises with the director Isis and observed school aged children inside three classrooms. LPAs observed 12 children in Classroom #1. LPAs observed four children in Classroom #2. LPAs observed 11 children in Classroom #3. LPAs were informed by staff that the children were in first, second and third grades. LPAs did not observe any preschool children on the premises. The licensee Darren Jones called on the telephone and stated the children present are enrolled under a Private School Affidavit for a private school. Mr. Jones declined to allow the Licensing Program Analysts to interview children or staff. The complaint required additional investigation.

Based on the investigation which included observations of children in care that appeared to be school age. The department was unable to collect further information that would have included child and staff interviews, due to the licensee declining the department’s request to review private school files. However, the licensee allowed LPAs to view the roster with the children's names, date of births and grade levels. The roster showed children ages 5.7 years old to 11 years old. LPAs did not observe any preschool aged children on the roster. The allegation for Personal Rights is Unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove or disapprove the allegation, therefore the allegation is found to be Unsubstantiated.

An exit interview was conducted. A copy of the report was read and provided to the licensee and director. A copy of the appeal rights was discussed and left with the Director. A Notice of Site Visit was provided and required to be posted for 30 days. A copy of the appeal rights was discussed and left with the Director. A Notice of Site Visit was provided and required to be posted for 30 days.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:	DATE: 02/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2026

LIC9099 (FAS) - (06/04)

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