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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493332
Report Date: 04/01/2025
Date Signed: 04/01/2025 10:22:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2025 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250219085814
FACILITY NAME:TODAYS MONTESSORIFACILITY NUMBER:
197493332
ADMINISTRATOR:TRIGO, SANDYFACILITY TYPE:
850
ADDRESS:22566 VANOWEN STREETTELEPHONE:
(818) 704-9225
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY:55CENSUS: DATE:
04/01/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Chereen PerettiTIME COMPLETED:
10:35 AM
ALLEGATION(S):
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Staff hit child in care.
Staff inappropriately handled child in care.
Staff yelled at child in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced site visit on 04/01/2025 at 9:00 AM to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Administrator, Chereen Peretti and explained the purpose of the visit. There were forty (40) children observed at the time of visit.

During the course of the investigation, interviews were conducted with staff, parents and children. Copies of the police report, children's and staff rosters were obtained and reviewed.

Per Reporting Party, staff hit child in care, staff inappropriately handled child in care, and staff yelled at child in care.

During interview with the Administrator, Administrator denied the allegations of staff handling a day-care child in
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20250219085814
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: TODAYS MONTESSORI
FACILITY NUMBER: 197493332
VISIT DATE: 04/01/2025
NARRATIVE
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a rough manner, staff yelling at day-care children and staff hitting children. Per the Administrator, hitting any child in care is not allowed and the center does not tolerate any staff or volunteers to handle children in a rough manner, or yell at them. Per Administrator if a staff is having a hard time with a child the children are allowed to come in the Administrators office to calm their body down. LPA observed sensory toys, books and a chair for the children to sit in until they are ready to return to class.

During interviews with staff, staff denied the allegations of handling a day-care child in a rough manner, yelling and hitting day-care children. Staff also disclosed that staff have not seen other staff handle a day-care child in a rough manner, yell at day-care or hit a child in care.

Statements obtained from children were inconsistent and did not corroborate with the above mentioned allegations.

Parents interviewed did not present concerns related to the above mentioned allegations and were pleased with the services and care being provided to their children.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Administrator, Chereen Peretti and Appeals Rights provided.



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SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 04/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/01/2025
LIC9099 (FAS) - (06/04)
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