<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493363
Report Date: 08/31/2021
Date Signed: 08/31/2021 11:17:51 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2021 and conducted by Evaluator Brigitte Tsutaoka
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20210623142027
FACILITY NAME:LAUGH AND LEARN CHILD CAREFACILITY NUMBER:
197493363
ADMINISTRATOR:DAMON, TAMMYFACILITY TYPE:
850
ADDRESS:44539 10TH STREET WESTTELEPHONE:
(661) 726-0001
CITY:LANCASTERSTATE: CAZIP CODE:
93534
CAPACITY:45CENSUS: 0DATE:
08/31/2021
UNANNOUNCEDTIME BEGAN:
10:17 AM
MET WITH:Lionel Batoba and Karen ScovellTIME COMPLETED:
11:17 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation 2: Director Qualifications
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 31, 2021 a case management complaint inspection was conducted. This inspection was conducted in the Palmdale Regional Office with Regional Manager Scott Herring, Licensing Program Manager Carissa Bell, and Licensing Program Analyst Brigitte Tsutaoka.
The complaint investigation consisted of facility file review, interviews, and other document reviews. Based on interviews and documentation provided it was determined that the Director did not have the Child Care Orientation required to qualify as a Director. Therefore the allegation for Director Qualification is substantiated.
A finding of substantiated means that The “preponderance of the evidence” standard has been met. A Type B Citation was cited today. Appeal rights and a copy of this report was provided to the Licensee.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte TsutaokaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20210623142027
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: LAUGH AND LEARN CHILD CARE
FACILITY NUMBER: 197493363
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/31/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/31/2021
Section Cited
HSC
1597.05(c)
1
2
3
4
5
6
7
1597.05 (c) Within 90 days of employing a facility director, a licensee shall secure verification that the facility director has completed an orientation given by the department and shall maintain a copy of that verification. This requirement was not met as evidence by:
1
2
3
4
5
6
7
On June 16, 2021, the director completed the required orientation.
8
9
10
11
12
13
14
Based on record review, Director failed to complete orientation within 90 days after appointment as the facility Director, which poses a potential Health and Safety risk to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte TsutaokaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2