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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493364
Report Date: 08/09/2021
Date Signed: 08/09/2021 05:29:37 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2021 and conducted by Evaluator Brigitte Tsutaoka
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20210623150227

FACILITY NAME:LAUGH AND LEARN CHILD CAREFACILITY NUMBER:
197493364
ADMINISTRATOR:DAMON, TAMMYFACILITY TYPE:
830
ADDRESS:44539 10TH STREET WESTTELEPHONE:
(661) 726-0001
CITY:LANCASTERSTATE: CAZIP CODE:
93534
CAPACITY:27CENSUS: 4DATE:
08/09/2021
UNANNOUNCEDTIME BEGAN:
03:20 PM
MET WITH:Lead Teacher Zelma ColbertTIME COMPLETED:
05:36 PM
ALLEGATION(S):
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Allegation 2: Qualifications
INVESTIGATION FINDINGS:
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On August 9, 2021 at 3:20PM, Licensing Program Analyst (LPA) Brigitte Tsutaoka conducted an unannonced complaint inspection for the purpose of delivering findings on the above allegation. LPA disclosed purpose of inspection and was granted entry by Lead Teacher Zelma Colbert. Upon entry, LPA counted 4 infants in care with 3 staff on association list.

During investigation, Licensee Lionel Batoba submitted Director Karen Scovell's transcripts and LPA determined Director did not have an infant specific class with required passing grade. Director has worked as facility Director since July 2018 after previous Director Tammy Damon ended her employment with the facility. Based on evidence obtained and record review, it was determined Allegation 2 is Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. See LIC9099D for deficiency details.

An exit interview was conducted, and a copy of this report, Appeal Rights, and Notice of Site Visit was provided to Lead Teacher. LPA read report to Licensee over the phone during exit interview.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carissa Bell
LICENSING EVALUATOR NAME: Brigitte Tsutaoka
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20210623150227
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: LAUGH AND LEARN CHILD CARE
FACILITY NUMBER: 197493364
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/09/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/19/2021
Section Cited
CCR
101415(a)(c)
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101415 Infant Care Center Director Qualifications and Duties (a) In addition... the following shall apply: (c)At least three of the semester or equivalent quarter units ... shall be related to the care of infants. This requirement was not met as evidence by:
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Licensee informed LPA he had enrolled Director into infant specific class. Licensee agreed to provide proof of enrollment into infant specific class to the Department no later than 8/19/2021.
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Based on record review, Director failed to complete with passing grade an infant specific course as made evident on Director's transcript, which poses a potential Health and Safety Risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carissa Bell
LICENSING EVALUATOR NAME: Brigitte Tsutaoka
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3