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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493404
Report Date: 02/06/2025
Date Signed: 02/06/2025 03:35:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/15/2024 and conducted by Evaluator Elicia Calvillo
COMPLAINT CONTROL NUMBER: 58-CC-20241115142121
FACILITY NAME:WORLD OF WISDOM CHILD ENRICHMENT CENTERFACILITY NUMBER:
197493404
ADMINISTRATOR:PETRENA WISDOMFACILITY TYPE:
850
ADDRESS:4016 W. SLAUSON AVENUETELEPHONE:
(323) 815-1926
CITY:LOS ANGELESSTATE: CAZIP CODE:
90043
CAPACITY:20CENSUS: 19DATE:
02/06/2025
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Patrena Wisdom, DirectorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff worked at the facility without an associated criminal record clearance.
INVESTIGATION FINDINGS:
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On 02/06/2025 at 10:20 AM, Licensing Program Analyst (LPA) Elicia Calvillo conducted a complaint visit to deliver findings on the above allegation. LPA identified self and met with Petrena Wisdom, Director, who allowed entry into the facility and provided LPA a guided tour of the inside and outside of the facility. Upon arrival there were 18 children and 2 staff present.

Throughout the course of the investigation, LPA obtained the LIC 9040 Child Care Facility Roster, Personnel Roster, interviewed Director, interviewed staff, interviewed children, interviewed parents, conducted personnel record review, and obtained other pertinent documentation.

Information provided by the Reporting Party (RP) indicates that staff worked at the facility without an associated criminal record clearance.

PAGE 1 OF 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 58-CC-20241115142121
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WORLD OF WISDOM CHILD ENRICHMENT CENTER
FACILITY NUMBER: 197493404
VISIT DATE: 02/06/2025
NARRATIVE
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During LPA’s initial complaint visit on 11/21/2024, Director stated that all facility staff have a criminal record clearance associated to the facility.

During a follow up visit on 01/16/2024, LPA observed Staff #4 without a criminal record clearance. LPA interviewed staff #4, When interviewing Staff #4, they stated they had been employed at the facility for more than a year. When LPA conducted a personnel record review for Staff #4, LPA observed employment documents dated from 07/03/2023 to 11/23/2024. In review of the criminal record clearances, LPA observed that Staff #4 was cleared and associated after LPA’s initial visit on 11/21/2024 for the above allegation received on 11/15/2024.

When interviewing staff, Staff #3 and Staff #5 disclosed that Staff #4 has worked at the facility for at least a year.

When interviewing children, children did not make any disclosures regarding the allegation listed above.

When interviewing parents, parents did not make any disclosures regarding the allegation listed above.

Based on LPA’s observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 3, a Type B citation for Section number 101170 (e) (2) Criminal Record Clearance, is being cited on the attached deficiencies page and a $100.00 civil penalty is being assessed on today’s visit.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Petrena Wisdom, Director, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

Page 2 of 2
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20241115142121
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WORLD OF WISDOM CHILD ENRICHMENT CENTER
FACILITY NUMBER: 197493404
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/06/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/07/2025
Section Cited
CCR
101170(e)(2)
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101170 (e)(2) Criminal Record Clearance
(e) All individuals subject to a criminal record review…prior to working…in a licensed facility: (2) Request a transfer of a criminal record clearance …
This requirement is not met as evidenced by
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Per Director, all staff will obtain a criminal record clearance or transfer prior to working at the facility. LPA observed that Staff #4 obtained a transfer criminal record clearance on 01/17/2025.
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Based on observations, interviews, and record reviews that the investigation revealed, Staff #4 was working at the facility prior to obtaining a transfer of a criminal record clearance which poses a potential health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/15/2024 and conducted by Evaluator Elicia Calvillo
COMPLAINT CONTROL NUMBER: 58-CC-20241115142121

FACILITY NAME:WORLD OF WISDOM CHILD ENRICHMENT CENTERFACILITY NUMBER:
197493404
ADMINISTRATOR:PETRENA WISDOMFACILITY TYPE:
850
ADDRESS:4016 W. SLAUSON AVENUETELEPHONE:
(323) 815-1926
CITY:LOS ANGELESSTATE: CAZIP CODE:
90043
CAPACITY:20CENSUS: 19DATE:
02/06/2025
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Patrena Wisdom, DirectorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
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7
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9
Staff did not take appropriate steps to prevent the spread of illness.
Staff did not ensure the facility was free from pests.
Staff handled day care children in a physically inappropriate manner.
INVESTIGATION FINDINGS:
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On 11/25/2024 at 7:50 AM, Licensing Program Analyst (LPA) Elicia Calvillo conducted a complaint visit to deliver findings on the above allegations. LPA identified self and met with Petrena who allowed entry into the facility and provided LPA a guided tour of the inside and outside of the facility. Upon arrival there were19 children and 2 staff.

Throughout the course of the investigation, LPA obtained the LIC 9040 Child Care Facility Roster, interviewed Director, interviewed staff, interviewed children, interviewed parents, conducted personnel record review, and obtained other pertinent documentation.

Information provided by the Reporting Party (RP) indicates that staff did not take appropriate steps to prevent the spread of illness, staff did not ensure the facility was free from pests and staff handled day care children in a physically inappropriate manner.
Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20241115142121
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WORLD OF WISDOM CHILD ENRICHMENT CENTER
FACILITY NUMBER: 197493404
VISIT DATE: 02/06/2025
NARRATIVE
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Director stated that the staff use appropriate cleaning protocols to prevent the spread of illness, the facility employs a pest control company, and they have not observed any staff handle a child in an inappropriate manner.

When interviewing staff, staff did not make any disclosures regarding the allegations listed above.



When interviewing children, children did not make any disclosures regarding the allegations listed above.

When interviewing parents, parents did not make any disclosures regarding the allegations listed above.


Based on LPA’s observations, interviews which were conducted, and record review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Petrena Wisdom, Director including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5