197493538-1-9-2024-54-CC-DGIS-CZDSB3-20240111124313

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493538
Report Date: 01/09/2024
Date Signed: 01/09/2024 10:25:43 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/12/2023 and conducted by Evaluator Tiffanie Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20231012164847

FACILITY NAME:	EVERGREEN EARLY LEARNING HEAD START		FACILITY NUMBER:	197493538
ADMINISTRATOR:	CARDENAS, LAURA		FACILITY TYPE:	850
ADDRESS:	312 S OLEANDER AVENUE		TELEPHONE:	(323) 421-1100
CITY:	COMPTON	STATE: CA	ZIP CODE:	90220
CAPACITY:	80	CENSUS: 62	DATE:	01/09/2024
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Candice Bondad		TIME COMPLETED:	10:40 AM

ALLEGATION(S):

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Personal Rights- Staff did not provide adequate supervision leading to inappropriate interactions between children in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), T. Tran arrived at the above licensed facility to conduct an unannounced subsequent complaint inspection for the purpose of concluding the investigation of the above allegation. Upon arrival, LPA met with Candice Bondad, Site Supervisor and toured the facility. LPA observed proper care and supervision.
Based upon the evidence obtained during the course of the investigation through interviews and observation, the evidence does not support, nor disprove the above allegation that staff did not provide proper care which leaded to inappropriate touching between children occurred at the facility. None of the interviewed parties witnessed such personal right allegation happened here at this site therefore, the allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
No deficiency was cited at this time. A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the facility representative, Candice Bondad.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:	DATE: 01/09/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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