197493684-5-21-2026-30-CC-KSTS-DUUPJ8-20260608112105

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493684
Report Date: 05/21/2026
Date Signed: 05/21/2026 02:42:34 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/02/2026 and conducted by Evaluator Doris Whitmore

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20260402123602

FACILITY NAME:	BUCKNER EDUCATIONAL CHRISTIAN ACADEMY		FACILITY NUMBER:	197493684
ADMINISTRATOR:	BUCKNER, LESLIE		FACILITY TYPE:	850
ADDRESS:	2114 W. MANCHESTER AVENUE		TELEPHONE:	(323) 758-8433
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90047
CAPACITY:	43	CENSUS: 13	DATE:	05/21/2026
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Tonia Outland- Manager		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Personal Rights- Staff hit daycare child

INVESTIGATION FINDINGS:

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On 04/06/2026 Licensing Program Analyst (LPA) Doris Whitmore arrived at the above-mentioned facility for the purpose of investigating the above-mentioned allegation. Upon arrival, LPA met with Lead Teacher Brittany Leftridge and discussed the purpose of the visit. LPA toured the facility and observed16 children in care with 3 staff members providing care and supervision.
On 04/30/2026 at 1:45p.m. Licensing Program Analyst (LPA) Doris Whitmore conducted an unannounced complaint investigation and met with Manger, Tonia Outland. LPA Whitmore explained the purpose of the visit to conduct interviews and classroom observations. LPA toured the facility and observed a total of 21 children and 4 staff.
On 05/14/2026 Licensing Program Analyst (LPA) Doris Whitmore arrived at the above-mentioned facility for the purpose of investigating the above-mentioned allegation. Upon arrival, LPA met with the Manager Tonia Outland and stated the purpose of the visit. LPA toured the facility and observed 15 children in care with 4 staff providing care and supervision. LPA continued with interviews and classroom observations.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:	DATE: 05/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20260402123602

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BUCKNER EDUCATIONAL CHRISTIAN ACADEMY	FACILITY NUMBER: 197493684
	VISIT DATE: 05/21/2026

NARRATIVE

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The Department conducted a full investigation, which included interviews with licensee and relevant parties as well as a record review which included documentation related to the allegation. LPA did not observe, nor was information provided via interviews, classroom observations, and file review that provided sufficient evidence to substantiate the allegation - Staff hit child therefore, the allegation is deemed unsubstantiated. Meaning although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies cited.

An exit interview was conducted, copy of this report was read, appeal rights along with the Notice of Site Visit were provided to Tonia Outland

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:	DATE: 05/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026

LIC9099 (FAS) - (06/04)

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