<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493691
Report Date: 12/21/2023
Date Signed: 12/21/2023 01:49:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2023 and conducted by Evaluator Joe Katrdzhyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230810090329
FACILITY NAME:LITTLE SCHOLARS ACADEMYFACILITY NUMBER:
197493691
ADMINISTRATOR:CRYSTAL THOMPSONFACILITY TYPE:
850
ADDRESS:4168 WEST SLAUSON AVENUETELEPHONE:
(323) 401-7101
CITY:LOS ANGELESSTATE: CAZIP CODE:
90043
CAPACITY:20CENSUS: 1DATE:
12/21/2023
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Staff / Adriana Juarez
Director / Crystal Thompson
TIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff not qualified to care for daycare children

Staff do not change a daycare child/children's diaper
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/21/23, at 8 AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced visit to this facility to deliver findings on the above-mentioned allegations of "Staff not qualified to care for daycare children" and "Staff do not change a daycare child/children's diaper". Upon arrival, LPA met with Staff / Adriana Juarez and was later joined by the Director / Crystal Thompson, who assisted with the visit. Upon arrival, LPA observed 1 child with 1 staff present. LPA explained the purpose of today’s visit.

During the course of the investigation, interviews were conducted, pictures were obtained and copies of Children / Staff Rosters, Diaper Log, College/University Transcripts and other supporting documentation were obtained and reviewed.

Per Reporting Party, Staff 1 does not have the qualifications to be a teacher. Also, it was reported that on one occasion, Child 1 left the daycare in the same diaper that Child 1 arrived in that morning. Staff did not change Child 1's diaper.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 58-CC-20230810090329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LITTLE SCHOLARS ACADEMY
FACILITY NUMBER: 197493691
VISIT DATE: 12/21/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Pg. 2

During the interview with the Director, it was disclosed that Staff 1 is a teacher at the facility. During the visit conducted on 8/15/23, copies of College/University transcripts were provided to LPA Laticia Thompson. After careful review of the transcripts by Community Care Licensing, it was determined that Staff 1 does not have the required units to be a teacher at the facility, per Title 22 Regulation Section 101216.1 / Teacher Qualifications and Duties. Staff 1 is missing 3 units of Curriculum and 3 units of Child, Family, and Community. Based on interviews conducted and record review, there is sufficient evidence found to support this allegation to be true.
During the interview of the director regarding allegation "Staff do not change a daycare child/children's diaper”, it was disclosed that Staff 2 no longer works for the facility and left employment due to the job duties not being a good fit for Staff 2.

During the interview of Staff 2, Staff 2 admitted not changing the diaper of Child 1. It was disclosed that during one occasion, Child 1’s diaper was not changed all day and when the mother of Child 1 picked up Child 1 from the facility, it was discovered that Child 1 was wearing the same diaper that Child 1 arrived in that morning. Per Staff 2, the incident involving Child 1 occurred during the beginning of Staff 2’s employment. Staff 2 was employed at the facility for a short time. Staff 2 was hired as a Teacher’s Assistant and changing diapers was not part of Staff 2’s job duties. After the incident involving Child 1, Staff 2 began performing diaper changes. Based on interviews conducted and record review, there is sufficient evidence found to support this allegation to be true.

Based on LPA’s observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Crystal Thompson and Appeals Rights provided.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20230810090329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LITTLE SCHOLARS ACADEMY
FACILITY NUMBER: 197493691
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/21/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied: Appeal Not Submitted Timely
Type B
01/22/2024
Section Cited
CCR
101216.1(c)(1)(A)
1
2
3
4
5
6
7
Teacher Qualifications and Duties. To be a fully qualified teacher, a teacher shall have one of the following: Twelve post-secondary semester or equivalent quarter units in early childhood education or child development completed, with passing grades, at an accredited or approved college or university; and at least six months of work experience in a licensed child care center or comparable group child care program. The units specified in (c)(1) above shall include courses that cover the general areas of child growth and development, or human growth and development; child, family and community, or child and family; and program/curriculum.
1
2
3
4
5
6
7
The Director will ensure facility is in compliance with California Code of Regulations Title 22, Section 101216.1(c)(1)(A) and submit proof to CCL by the POC due date of 1/22/24.
8
9
10
11
12
13
14
This requirement is not met as evidenced by: After careful review of the transcripts by Community Care Licensing, it was determined that Staff 1 does not have the required units to be a teacher at the facility. Staff 1 is missing 3 units of Curriculum and 3 units of Child, Family, and Community. This poses a potential health, safety, and personal rights to children in care.
8
9
10
11
12
13
14
Request Denied: Appeal Not Submitted Timely
Type B
01/22/2024
Section Cited
CCR
101223(a)(2)
1
2
3
4
5
6
7
Personal Rights. The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by:
1
2
3
4
5
6
7
The Director will conduct an in-service training with all staff on the importance of ensuring compliance within this section. Copies of the training along with signatures of all attendees will be submitted to CCL by the POC due date of 1/22/24.
8
9
10
11
12
13
14
During the interview of Staff 2, Staff 2 admitted not changing the diaper of Child 1. It was disclosed that during one occasion, Child 1’s diaper was not changed all day and when the mother of Child 1 picked up Child 1 from the facility, it was discovered that Child 1 was wearing the same diaper that Child 1 arrived in that morning. This poses a potential health, safety, and personal rights to children in care.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2023 and conducted by Evaluator Joe Katrdzhyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230810090329

FACILITY NAME:LITTLE SCHOLARS ACADEMYFACILITY NUMBER:
197493691
ADMINISTRATOR:CRYSTAL THOMPSONFACILITY TYPE:
850
ADDRESS:4168 WEST SLAUSON AVENUETELEPHONE:
(323) 401-7101
CITY:LOS ANGELESSTATE: CAZIP CODE:
90043
CAPACITY:20CENSUS: 1DATE:
12/21/2023
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Staff / Adriana Juarez
Director / Crystal Thompson
TIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/21/23, at 8 AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced visit to this facility to deliver findings on the above-mentioned allegation of "Facility is operating out of ratio". Upon arrival, LPA met with Staff / Adriana Juarez and was later joined by the Director / Crystal Thompson, who assisted with the visit. Upon arrival, LPA observed 1 child with 1 staff present. LPA explained the purpose of today’s visit.

During the course of the investigation, interviews were conducted, pictures were obtained and copies of Children / Staff Rosters, Diaper Log, College/University Transcripts and other supporting documentation were obtained and reviewed.

Per Reporting Party, the facility does not have the proper ratio at various times of the day due to high staff turnaround.
(please see LIC 9099C for additional information)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20230810090329
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LITTLE SCHOLARS ACADEMY
FACILITY NUMBER: 197493691
VISIT DATE: 12/21/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Pg. 5

During the interview with the Director, the Director denied the allegation of operating out of ratio. It was disclosed that the facility has sufficient staff throughout the day to ensure the facility meets the needs of children and is operating in compliance with Title 22 Regulations. Per the Director, staff usually cares for 5 - 6 children at one time.

During the interview of staff, staff denied the facility operating out of ratio. Per staff, there are usually 6 - 8 children in care at one time, when there's only one teacher. Staffing ratio is met throughout the day.

During prior visits conducted by CCL on 8/15/23 and 12/8/23, staffing ratio was observed to be in compliance.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegation to be true. Therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Crystal Thompson and Appeals Rights provided.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5