197493691-6-27-2024-58-CC-RRAS-D6Y96V-20240707230610

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493691
Report Date: 06/27/2024
Date Signed: 06/27/2024 01:35:48 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Joe Katrdzhyan

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20240320151154

FACILITY NAME:	LITTLE SCHOLARS ACADEMY		FACILITY NUMBER:	197493691
ADMINISTRATOR:	CRYSTAL THOMPSON		FACILITY TYPE:	850
ADDRESS:	4168 WEST SLAUSON AVENUE		TELEPHONE:	(323) 401-7101
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	20	CENSUS: 5	DATE:	06/27/2024
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Staff / Lehthania Maheia Director / Crystal Thompson		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Staff mishandled a daycare child while in care.

Staff retaliated against a daycare child.

Staff did not provide authorized representative access to a daycare child's personal record.

INVESTIGATION FINDINGS:

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On 6/27/24, at 8AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Staff / Lehthania Maheia and was later joined by the Director / Crystal Thompson, who guided LPA on a tour of the facility. There were 5 children with 2 staff observed present. LPA explained the purpose of today’s visit.

During the course of the investigation, interviews were conducted and copies of Children / Staff Rosters were obtained and reviewed.

Per Reporting Party, Staff mishandled a daycare child while in care, Staff retaliated against a daycare child and Staff did not provide authorized representative access to a daycare child's personal record.

(Please see LIC 9099C for additional information)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:	DATE: 06/27/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20240320151154

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LITTLE SCHOLARS ACADEMY	FACILITY NUMBER: 197493691
	VISIT DATE: 06/27/2024

NARRATIVE

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During the interview with the Director, the Director denied mishandling a daycare child while in care, retaliating against a daycare child and not providing a daycare child's authorized representative access to daycare child's personal record. Per the Director, there has never been a time where the Director or staff have mishandled a child or yanked a child by the arm or with excessive force. Regarding the allegation of retaliating against a day care child, the Director stated that during one occasion, while Child 1 was getting dropped off by a substitute bus driver at Little Scholars Academy, facility staff did not have proper ID to present to the substitute bus driver in order to accept Child 1 and the driver ended up taking Child 1 back to school. The substitute bus driver did not know any of the staff and followed protocol by taking Child 1 back to school. Regarding the allegation of staff not providing Child 1's authorized representative access to Child 1's personal record, the Director stated that Child 1's authorized representative was asking to remove the entire file of Child 1 from the facility and the Director refused as it is a requirement from Community Care Licensing (CCL) to have all children's records available to the Department to inspect and audit. The Director offered to make copies for the authorized representative but the authorized representative refused to accept copies.

During the interview with staff, staff made no disclosures about observing any of the allegations stated above and denied the allegations to be true.

Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted and Appeals Rights provided.

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:	DATE: 06/27/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2024

LIC9099 (FAS) - (06/04)

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