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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493696
Report Date: 05/20/2024
Date Signed: 05/20/2024 01:46:42 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2024 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20240517095002
FACILITY NAME:TWINKLE TOTSFACILITY NUMBER:
197493696
ADMINISTRATOR:SHAH, SABAFACILITY TYPE:
830
ADDRESS:555 W.REDONDO BEACH BLVD.#100TELEPHONE:
(310) 818-4646
CITY:GARDENASTATE: CAZIP CODE:
90248
CAPACITY:20CENSUS: 15DATE:
05/20/2024
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Saba ShahTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Reporting Requirements - Hand, Foot, Mouth Disease
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) V. Wheatley conducted an inspection regarding the above allegations.
LPA met with director Saba Shah who admitted there has been Hand, Foot and Mouth outbreak. Director states there are at least three children in one class and one child in another classroom that were diagnosed.
Director states she called Department on Friday however did not report the cases. This is required according to Title 22 Regulations.

Based on the LPA's interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. Any cases over 2 are to be reported.

Exit interview conducted. A copy of this report was read and provided to the director.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20240517095002
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: TWINKLE TOTS
FACILITY NUMBER: 197493696
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/20/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/21/2024
Section Cited
CCR
101213(D)(1)(E)
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101212(D)(1)(E)- Reporting Requirements
Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours.
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The director states that the entire facility has been cleaned and sanitized. The director will ensure that all of the classrooms are cleaned and sanitized daily. All toys must be cleaned daily. Licensee will submit a Plan of Correction to the Department on how the facility will be maintained and cleaned daily.
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This requirement was not met as evidenced by: The director failed to report three (3) cases of Hand Foot Mouth Disease to Community Care Licensing Division last week.This is a potential risk to the health and safety of children in care.
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The director will ensure that all epidemics with 2 or more cases are reported to Licensing and Los Angeles Public Health Department.
The director will submit a LIC 624 (Unusual Incident) to the Department by 5/21/24.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2024
LIC9099 (FAS) - (06/04)
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