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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493782
Report Date: 10/09/2024
Date Signed: 10/09/2024 09:24:11 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2024 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20241007151324
FACILITY NAME:JAHANDIDEH FAMILY CHILD CAREFACILITY NUMBER:
197493782
ADMINISTRATOR:MASOUMEH PIR JAHANDIDEHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 625-2320
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY:14CENSUS: 11DATE:
10/09/2024
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Leila FathiaslTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Licensee is not present in home.
Staff does not allow parents into the facility.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced complaint inspection on 10/08/2024 at 2:00 PM. Licensee was not present at time of LPA arrival. LPA met with Licensee's Assistant Leila Fathiasl to discuss the above allegation. At the time of arrival LPA observed 11 children in care with no additional staff.

During today's inspection LPA Bickham toured the facility and interviewed the staff. LPA also collected the children's roster.

Per Reporting Party, Licensee is not present in home.

Upon arrival, staff refused entry to LPA and asked LPA to come back tomorrow because Licensee is not home.
Page 1.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20241007151324
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JAHANDIDEH FAMILY CHILD CARE
FACILITY NUMBER: 197493782
VISIT DATE: 10/09/2024
NARRATIVE
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During interviews with staff (s1) (s2), staff stated they do not know where the Licensee is and when she is coming back. S2 stated the Licensee left today at 8:00 AM and will not be back today 10/8/24 and may or may not be back tomorrow.

Per interview with staff (s1), the facility does not allow parents in the home during nap time. Per S1 they do not want any disturbance while the children are sleeping. S1 stated they allow parents to enter the home any other time but nap time. LPA informed S1, per regulation 102419- Admission Procedures and Parental and Authorized Representative's Rights parents have the right to enter the home without advance notice. LPA discussed with S1 coming up with an alternate solution if the parents want to enter the home and its nap time.

LPA Bickham was unable to print report on 10/8/24. On 10/9/24 at 8:20 AM LPA arrived at the home to print the report and provide a copy to the staff. LPA disclosed reason for the visit and was granted entry into the home. Licensee was not present at time of LPAs arrival, Licensee's assistant Leila Fathiasl was present with 2 children.

Based on LPA observations and interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Licensee assistant, Hanyeh Rahmati. Appeals Rights provided.
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20241007151324
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: JAHANDIDEH FAMILY CHILD CARE
FACILITY NUMBER: 197493782
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/09/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/14/2024
Section Cited
CCR
102417(a)
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A- The licensee shall be present in the home.. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day.

This requirement was not met as evidenced by:
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Licensee will not be absent more than 20% of operating hours, and will submit staff schedule to LPA by date listed.
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LPA observation and Interview with staff, confirms, Licensee is absent more than 20% of operating hours. This poses a potiental health and safety risk to children in care.
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Type B
10/14/2024
Section Cited
CCR
102419(e)
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(e) Upon presenting identification, the parent or authorized representative of a child in care has the right to enter and inspect the family child care home without advance notice during the family child care home's normal operating hours.
This requirement was not met as evdidenced by:
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Licensee will print Inspection Admission Procedure and Parental and Authorized Represnetative's Rights regulation for staff and will have staff sign as proof that they read and understand the regulation. Licensee will send signed copies to LPA by date listed.
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LPA interview with S1 confirms parents are not allowed to enter the home during certain times. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3