197493875-9-26-2023-30-CC-MNEL-CWVQZV-20231023123719

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493875
Report Date: 09/26/2023
Date Signed: 09/26/2023 10:51:58 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2023 and conducted by Evaluator Adrian Risher

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20230725170615

FACILITY NAME:	FULLER FAMILY CHILD CARE		FACILITY NUMBER:	197493875
ADMINISTRATOR:	FULLER, MARLO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(310) 505-9749
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90047
CAPACITY:	14	CENSUS: 6	DATE:	09/26/2023
		UNANNOUNCED	TIME BEGAN:	10:01 AM
MET WITH:	Marlo Fuller, Licensee		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Personal Rights:Staff yelled at children in care.
Personal Rights:Staff spoke inappropriately to children in care.

INVESTIGATION FINDINGS:

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On 09/26/2023, Licensing Program Analyst (LPA) Adrian Risher conducted a subsequent complaint visit to deliver the findings. LPA met with Marlo Fuller, Licensee. LPA explained the purpose of the inspection. LPA observed 6 child in care

On 07/25/2023, ESCCRO received a complaint regarding staff yelled at children in care and staff spoke inappropriately to children in care. Information was received that staff were heard yelling at the children in care and staff said "sit down before I beat you up".

On 08/01/2023, LPA Risher conducted an interview with the Assistant. LPA requested a copy of the facility roster from the assistant.

Unsubstantiated

Estimated Days of Completion: 70

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20230725170615

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: FULLER FAMILY CHILD CARE	FACILITY NUMBER: 197493875
	VISIT DATE: 09/26/2023

NARRATIVE

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Staff stated the children are placed on time-out. Staff use a behavior chart throughout the day. Staff talk to the children about their behavior. Staff also speak with the children's parents. Time-out is used as a form of discipline. Staff make attempts to redirect the child and tell them that they need to stop misbehaving.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations of Personal Rights are found to be unsubstantiated. Based on interviews and observations, facility utilizes redirecting, time-out and behavior charts as the form of discipline.

Exit interview was conducted and appeal rights provided.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:	DATE: 09/26/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2023

LIC9099 (FAS) - (06/04)

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