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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493906
Report Date: 08/07/2023
Date Signed: 08/07/2023 02:39:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2023 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230505090631
FACILITY NAME:ALALI FAMILY CHILD CAREFACILITY NUMBER:
197493906
ADMINISTRATOR:ALALI, MAHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 465-3767
CITY:SHERMAN OAKSSTATE: CAZIP CODE:
91403
CAPACITY:14CENSUS: 8DATE:
08/07/2023
UNANNOUNCEDTIME BEGAN:
01:12 PM
MET WITH:MAHA ALALI-LicenseeTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Allegation1 -Licensee does not reside in the day care home
INVESTIGATION FINDINGS:
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On 08/07/2023, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced visit for the purpose of delivering the findings for the above-mentioned allegation. LPA Ornelas met with Maha Alali, Licensee. LPA toured the facility and observed 8 children in care being supervised by 3 staff.

During the course of the investigation, LPA Ornelas conducted interviews with two reporting parties, licensee, three staff, six parents; and obtained documents such as children’s roster and photographs.

On 5/9/2023, LPA Ornelas conducted an unannounced visit at the Family Child Care Home. Upon arrival, Licensee and two staff were present. LPA toured the home and observed the living quarters behind a locked door accessible from the first room upon entry. LPA observed two off-limit furnished bedrooms and one off-limit furnished bathroom.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20230505090631
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ALALI FAMILY CHILD CARE
FACILITY NUMBER: 197493906
VISIT DATE: 08/07/2023
NARRATIVE
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Three of three staff interviewed reported that the licensee resides in the home. Parents 1-6 are reporting that they observe the licensee present in the home frequently; however, are not certain she resides in the home.

Documentation provided by one co-Reporting Party does not confirm that the licensee does not reside in the home.

Based on the evidence as presented above, the allegation that Licensee does not reside in the day care home. has been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee, Maha Alali.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2