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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493995
Report Date: 10/30/2024
Date Signed: 10/30/2024 12:13:28 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/22/2024 and conducted by Evaluator Lisa Clayton
COMPLAINT CONTROL NUMBER: 30-CC-20241022212044
FACILITY NAME:OCAMPO & PANDIANI FAMILY CHILD CAREFACILITY NUMBER:
197493995
ADMINISTRATOR:OCAMPO, A & PANDIANI, DFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 349-9075
CITY:LOS ANGELESSTATE: CAZIP CODE:
90034
CAPACITY:12CENSUS: 9DATE:
10/30/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:AIME OCAMPO, LICENSEETIME COMPLETED:
11:30 AM
ALLEGATION(S):
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OTHER: The licensee did not allow the child's authorized person inside the childcare home
INVESTIGATION FINDINGS:
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On 10/30/2024 Licensing Program Analyst (LPA) Lisa Clayton arrived at the FCCH unannounced for the purpose of conducting a 10-day complaint investigation on the above-mentioned allegation(s), received by the El Segundo Child Care Regional Office (ESCCRO) on 10/22/2024. LPA Clayton was greeted by Licensee Aime Ocampo. LPA Clayton observed 9 children in care, being supervised appropriately by 3 fingerprint cleared staff.

During this visit LPA Clayton toured the facility for Health and Safety, obtained copy of the Child Care Facility Roster and advised licensee Aime of the complaint allegations that ‘she did not allow the child's authorized person inside the childcare home’.

Licensee Aime explained to LPA Clayton that she does not allow parents in the child care, that she has them wait at either the front door or the back door at pick up and drop off. LPA Clayton reminded licensee of the parents right to “Enter and inspect the family childcare home without notice whenever children are in care”. Licensee acknowledged understanding.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20241022212044
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: OCAMPO & PANDIANI FAMILY CHILD CARE
FACILITY NUMBER: 197493995
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/30/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/30/2024
Section Cited
CCR
102419(e)
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(e) Upon presenting identification, the parent or authorized representative of a child in care has the right to enter and inspect the family child care home without advance notice during the family child care home's normal operating hours.
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LPA Clayton and Licensee reveiwed the Parents Rights form and LPA Clayton provided licensee with a copy of the Title 22 Regulation for her reference. Licensee acknowledged understanding.
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This requirement was not met as reported to LPA Clayton by licensee Aime that she has not allowed parents to enter the child care, even at their request, which may pose a Health and Safety risk to children in care.
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Licensee will allow parents or authorized representative to enter the home while children are in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 30-CC-20241022212044
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: OCAMPO & PANDIANI FAMILY CHILD CARE
FACILITY NUMBER: 197493995
VISIT DATE: 10/30/2024
NARRATIVE
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Based on the information obtained and interviews conducted, the preponderance of evidence standard has been met, therefore, the allegation of a violation of Title 22 Code of regulations 102419 (e) Admission Procedures and Parental and Authorized Representative's Rights is SUBSTANTIATED. Per Title 22, Division 12, Chapter 3, of the California Code of Regulations, deficiencies are being cited: (see LIC 809D).

Exit interview was conducted, the report and Appeal Rights were reviewed. A copy of the report and Appeal Rights were provided to Licensee Aime.

LPA Clayton posted the Notice of Site visit which must remain posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3