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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494026
Report Date: 01/03/2024
Date Signed: 01/08/2024 09:03:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/11/2023 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231011081704
FACILITY NAME:SHIRAYURI YOUCHIENFACILITY NUMBER:
197494026
ADMINISTRATOR:AOYAMA,YOSHIOFACILITY TYPE:
830
ADDRESS:20706 NORMANDIE AVENUETELEPHONE:
(310) 530-5830
CITY:TORRANCESTATE: CAZIP CODE:
90502
CAPACITY:10CENSUS: 4DATE:
01/03/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Tomi Aoyama and James Aoyama4TIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not meet the qualifications to care and supervise day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 1/3/2024, Licensing Program Analyst (LPA), V. Wheatley conducted an inspection regarding the above allegation. LPA arrived at the facility and the gate was locked. LPA had to call the school number to gain access. James Aoyama opened the electronic gate for LPA Wheatley. LPA observed 4 infants with Staff #1. One infant was observed sleeping on back in a crib.

On 10/13/23, LPA Wheatley conducted an inspection regarding the allegation. LPA met with Tomi Aoyama and James Aoyama. LPA observed Staff #1, Tomi and James Aoyama supervising 9 infants. LPA observed 4 infants in cribs and 5 infants on the floor inside of the classroom. There were no extra staff members available to relieve the three staff for breaks or lunch. LPA reviewed LIC 500 (Personnel Report) and staff records. LPA observed all staff present with required forms.

Based on the investigation, which included interviews with relevant parties and observation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are Unsubstantiated

Exit interview. Report and appeal rights provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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