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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494088
Report Date: 10/08/2025
Date Signed: 10/08/2025 09:36:02 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2025 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250829115221
FACILITY NAME:GANDY FAMILY CHILD CAREFACILITY NUMBER:
197494088
ADMINISTRATOR:GANDY, JENNYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 331-5156
CITY:LOS ANGELESSTATE: CAZIP CODE:
90045
CAPACITY:14CENSUS: 11DATE:
10/08/2025
UNANNOUNCEDTIME BEGAN:
08:44 AM
MET WITH: Jenny Gandy- LicenseeTIME COMPLETED:
09:50 AM
ALLEGATION(S):
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9
Personal Rights- Licensee did not provide comfortable accomodations to children in care
Physical Plant-Licensee allows children to have access to unsafe equipment in the facility
INVESTIGATION FINDINGS:
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2
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On 09/3/2025, Licensing Program Analyst (LPA) Doris Whitmore arrived at the above name home for the purpose of conducting an initial complaint investigation. Upon arrival, LPA met with the licensee Jenny Gandy and discussed the purpose of the visit. LPA toured the home and observed 12 children and 2 staff.
The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegations
LPA did not observe, nor was information provided via interviews that provided sufficient evidence to substantiate the allegations of Personal Rights - Licensee did not provide comfortable accommodations to children in care and Physical Plant- Licensee allows children to have access to unsafe equipment in the facility.Therefore, the allegations are deemed unsubstantiated. Meaning, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. No deficiencies cited.An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 10/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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