197494114-9-8-2023-58-CC-KSTS-CVKQVL-20230911123027

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494114
Report Date: 09/08/2023
Date Signed: 09/08/2023 12:47:15 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2023 and conducted by Evaluator Lisa Clayton

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20230613094426

FACILITY NAME:	STUDIO CITY CHILD CARE, INFANT CENTER		FACILITY NUMBER:	197494114
ADMINISTRATOR:	NASSIMA MOJABI		FACILITY TYPE:	830
ADDRESS:	11544 VENTURA BLVD		TELEPHONE:	(818) 824-9133
CITY:	STUDIO CITY	STATE: CA	ZIP CODE:	91604
CAPACITY:	36	CENSUS: 19	DATE:	09/08/2023
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	NASSIMA MOJABI, OWNER/DIRECTOR		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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ADMISSION AGREEMENT: Staff did not allow daycare child's responsible party to enter the facility

INVESTIGATION FINDINGS:

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On 09/081/2023 Licensing Program Analyst (LPA) Lisa Clayton arrived at the CCC unannounced to on the above-mentioned allegations deliver the findings on the above mentioned allegations, received by the El Segundo Child Care Regional Office (ESCCRO) on 06/13/2023. LPA Clayton was greeted by Director Nassima Mojabi. LPA Clayton observed 19 children being supervised and cared for appropriately by 7 fingerprint cleared staff.

LPA conducted the initial inspection on 06/13/2023. The secondary inspection was conducted on 09/08/2023. During the investigation LPA interviewed parents and spoke with the staff.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20230613094426

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: STUDIO CITY CHILD CARE, INFANT CENTER	FACILITY NUMBER: 197494114
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/08/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 09/15/2023 Section Cited HSC 1596.857(a)	1 2 3 4 5 6 7	1596.857 (a) Rights of parent or guardian to inspect facility without advance notice; informing parents and guardians;……(a) Upon presentation of identification, the responsible parent or guardian of a child receiving services in a child day care facility has the right to enter and inspect the facility without advance notice during the normal operating hours of the facility or.....Parents or guardians when inspecting shall be respectful of the children's routines and programmed activities. The facility shall inform parents and guardians of children receiving services in the facility of the right of the parents and guardians to inspect the facility pursuant to this section.	1 2 3 4 5 6 7	Director will provide a declaration of her's and the staff's understanding of the Health & Safety Code regarding parents/auth representative right to inspection and to enter, no later than September 15, 2023.
	8 9 10 11 12 13 14	The requirement was not met as evidenced by: LPA Clayton parent interviews, speaking with staff who confirmed that parents were told to wait outside the school door when dropping off and picking up children, which is a violation of the Parents Rights.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2023

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20230613094426

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: STUDIO CITY CHILD CARE, INFANT CENTER	FACILITY NUMBER: 197494114
	VISIT DATE: 09/08/2023

NARRATIVE

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Based on LPA interviews which were conducted, and observations, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Health & Safety California Code 1596.857(a) is being cited on the attached LIC 9099D.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director Nassima Mojabi.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Lisa Clayton
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2023

LIC9099 (FAS) - (06/04)

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