197494220-7-3-2024-58-CC-RRAS-D74U6R-20240712151842

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494220
Report Date: 07/03/2024
Date Signed: 07/03/2024 02:29:09 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/16/2024 and conducted by Evaluator Joe Katrdzhyan

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20240416095931

FACILITY NAME:	MONTESSORI OF WEST ADAMS		FACILITY NUMBER:	197494220
ADMINISTRATOR:	KHAN, RUHI		FACILITY TYPE:	850
ADDRESS:	4449 W. ADAMS BLVD		TELEPHONE:	(310) 215-3388
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90016
CAPACITY:	107	CENSUS: 61	DATE:	07/03/2024
		UNANNOUNCED	TIME BEGAN:	08:05 AM
MET WITH:	Director / Ruhi Khan		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Day care child sustained unexplained injury while in care.

Staff are not allowing day care child's parents to enter and inspect the facility.

INVESTIGATION FINDINGS:

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On 7/3/24, at 8:05AM, Licensing Program Analyst (LPA) Joe Katrdzhyan conducted an unannounced site visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Director / Ruhi Khan, who guided LPA on a tour of the facility. There were 61 children with 13 staff observed present in the preschool program. LPA explained the purpose of today’s visit.

During the course of the investigation, interviews were conducted, staff and children's records were obtained/reviewed, a copy of the Parent Handbook and email chains and facility notes were obtained. Pictures of the physical plant (inside) were taken.

Per Reporting Party, Day care child sustained unexplained injury while in care and Staff are not allowing day care child's parents to enter and inspect the facility.

(Please see LIC 9099C for additional information)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/03/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20240416095931

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: MONTESSORI OF WEST ADAMS	FACILITY NUMBER: 197494220
	VISIT DATE: 07/03/2024

NARRATIVE

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During the interview with the Director, the Director denied having knowledge of the alleged incident involving Child 1 until it was brought to the attention of the Director by Child 1's parent. According to the Director, there were no witnesses to the alleged incident where Child 1 sustained a scratch on the upper chest area, below the neck. The scratch was observed on Child 1 by the parent after Child 1 had been picked up from the center and taken home. The Director is unsure where the alleged incident could have happened as there were no concerns brought to the attention of staff by Child 1, prior to leaving home for the day. Regarding the allegation of Staff are not allowing day care child's parents to enter and inspect the facility, the Director denied the allegation and stated that all parents are welcome to check on their children as it is the right of the parent(s). The Director stated that she has never denied Child 1's parent to enter and inspect the facility. During today's visit, LPA discussed Health and Safety Code 1596.857, regarding Rights of parent or guardian to inspect facility without advance notice; informing parents and guardians; prohibition of retaliation; violations; penalty; family child care home notification of parent rights. An Advisory Note was issued.

During the interview with staff, staff made no disclosures about observing the alleged incident involving Child 1. Staff were unsure where Child 1 could have sustained the scratch. Staff stated that Child 1 did not present concerns of discomfort and looked fine prior to leaving home for the day on 4/2/24. Staff also denied ever refusing to allow Child 1's parent or any other parent enter and inspect the facility. Staff interviewed were aware that it is the right of the parent to enter and inspect the child care center without advance notice whenever children are in care.

LPA was unable to interview Child 1 due to no availability. LPA made an attempt to interview Child 2 but was unsuccessful as Child 2 refused to speak to the LPA.

Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.
The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted and Appeals Rights provided.

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Joe Katrdzhyan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/03/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2024

LIC9099 (FAS) - (06/04)

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