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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494256
Report Date: 12/15/2021
Date Signed: 12/15/2021 09:59:30 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/30/2021 and conducted by Evaluator Lourdes Castellanos
COMPLAINT CONTROL NUMBER: 30-CC-20210930112417
FACILITY NAME:MCKOY FAMILY CHILD CAREFACILITY NUMBER:
197494256
ADMINISTRATOR:MCKOY, MARILYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 200-4446
CITY:LOS ANGELESSTATE: CAZIP CODE:
90019
CAPACITY:14CENSUS: 2DATE:
12/15/2021
UNANNOUNCEDTIME BEGAN:
09:27 AM
MET WITH:Marilyn Mckoy (Licensee)TIME COMPLETED:
10:28 AM
ALLEGATION(S):
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Personal Rights-Licensee in not following Covid-19 mask guidance
Neglect/Lack of Supervison -Licensee did not provide adequate cre and superviion to children in care
INVESTIGATION FINDINGS:
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On 12/14/21 at 9:30 am, Licensing Program Analyst (LPA), Lourdes Castellanos conducted an unannounced site visit for the purpose of delivering finding for complaint received on 9/30/21. LPA met with Marilyn Mckoy, Licensee, and explained the purpose of the visit.

During the course of the investigation LPA Castellanos conducted interviews and reviewed information regarding the Allegation, (1) Licensee is no following Covid-19 mask guidance, (2) Licensee did not provide adequate care and supervision.

On 10/07/21 @ 12:03pm, LPA Castellanos made an unannounced visit and observed that the side gate serves as the only entrance/exit to the facility. The gate leads to the back door of the home where parents drop off and pick up their children. At the time of the visit that gate was locked and inaccessible to the children. Upon arrival LPA observed licensee following COVID protocol, she was wearing a mask during the visit and had Covid signs posted.
page 1
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Lourdes Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 30-CC-20210930112417
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MCKOY FAMILY CHILD CARE
FACILITY NUMBER: 197494256
VISIT DATE: 12/15/2021
NARRATIVE
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Licensee stated that she transports the children to and from school from the facility, and some children take the school bus, and she walks and picks them up from the corner. Licensee stated that staffs help her with transporting children to school as need. Licensee stated that she has a capacity of 14 but due to COVID she only has 4 children a day.

Facility staff reported that they follow COVID protocol, wearing a mask, washing hands etc. Staff reported that the main entrance to the facility is the side gate, remains locked and children are not allowed near it


Parent interviews revealed that they have no concerns and are satisfied with the level of care being provided by licensee. Parents are reporting that their children have never complained about the licensee or the staff. Always followed COVID protocol by wearing masks, providing hand sanitizer, and COVID test are conducted when needed. Parents are reporting that on one occasion, the Licensees mother was helping in the daycare. Parents are also reporting that they observed a male assistant in the daycare.

Based on the evidence obtained, LPA was unable to corroborate that the Allegations, (1) Licensee is no following Covid-19 mask guidance and (2) Licensee did not provide adequate care and supervision did or did not occur. Therefore, the allegation is determined Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

An exit interview was conducted with licensee . A copy of this Marilyn Mckoy report, Notice of Site Visit and Appeal Rights were provided to the Licensee.
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Lourdes Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2021
LIC9099 (FAS) - (06/04)
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