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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494256
Report Date: 01/25/2024
Date Signed: 01/25/2024 11:43:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/11/2024 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240111081918
FACILITY NAME:MCKOY FAMILY CHILD CAREFACILITY NUMBER:
197494256
ADMINISTRATOR:MCKOY, MARILYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 200-4446
CITY:LOS ANGELESSTATE: CAZIP CODE:
90019
CAPACITY:14CENSUS: 0DATE:
01/25/2024
UNANNOUNCEDTIME BEGAN:
08:33 AM
MET WITH:MCKOY, MARILYNTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff did not treat child with respect
INVESTIGATION FINDINGS:
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On 1/25/2024, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegation. Upon arrival, LPA was greeted and let into the facility by Licensee, MCKOY, MARILYN to whom the reason for the inspection was announced. LPA toured the facility and observed 0 daycare children and 2 adults.

During the course of the investigation, LPA Ornelas made observations, obtained documentation in the form of children’s roster and interviewed the Reporting Party (RP), 4 Adults(staff) and 3 Parents in regard to the above allegation.

-Pertaining to the allegation that - Staff did not treat child with respect

According to the RP- Child 5 (C5) has stated that an adult at the day care has called the child names and told the child to "shut up".
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240111081918
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MCKOY FAMILY CHILD CARE
FACILITY NUMBER: 197494256
VISIT DATE: 01/25/2024
NARRATIVE
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According to the Licensee, no one has ever made those comments to any of the children in care.

According to Adult 1 (A1), Adult 2 (A2), Adult 3 (A3), Adult 4 (A4) and Adult 5 (A5), children are treated with respect at the day care. children have never been disrespected or told to shut up.

According to Parent 1 (P1), Parent 2 (P2), and Parent 3 (P3), they have no concerns regarding the care that their child is receiving while at the day care. Parents stated that their children like the day care and have no concerns. Parents further stated that the provider has been caring and kind and their children have not stated that they have been disrespected.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee,
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2