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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494256
Report Date: 11/08/2024
Date Signed: 11/08/2024 01:29:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Elicia Calvillo
COMPLAINT CONTROL NUMBER: 58-CC-20240814023823
FACILITY NAME:MCKOY FAMILY CHILD CAREFACILITY NUMBER:
197494256
ADMINISTRATOR:MCKOY, MARILYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 200-4446
CITY:LOS ANGELESSTATE: CAZIP CODE:
90019
CAPACITY:14CENSUS: 5DATE:
11/08/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Marilyn McKoy, LicenseeTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Unqualified individual is providing care and supervision
Licensee yells and curses while daycare children are present
Adult yells at the daycare children
Licensee disturbs the daycare children during nap time
Uncleared adults are interacting with the daycare children
Licensee does not keep the home free from bug infestation
INVESTIGATION FINDINGS:
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On 11/08/2024 at 12:00 PM, Licensing Program Analyst (LPA) Elicia Calvillo conducted a complaint visit to deliver findings on the above allegations. LPA identified self and met with Marilyn McKoy, Licensee who allowed entry into the facility and provided LPA a guided tour of the inside and outside of the facility. Upon arrival there were 5 children and 2 staff.

During today’s visit, LPA addressed the allegations that an unqualified individual is providing care and supervision, Licensee yells and curses while daycare children are present, adult yells at the daycare children, Licensee disturbs the daycare children during nap time, uncleared adults are interacting with the daycare children, and licensee does not keep the home free from bug infestation. Throughout the course of the investigation, LPA obtained the LIC 9040 Child Care Facility Roster, interviewed Licensee, interviewed parents, interviewed children, and interviewed staff.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 58-CC-20240814023823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MCKOY FAMILY CHILD CARE
FACILITY NUMBER: 197494256
VISIT DATE: 11/08/2024
NARRATIVE
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Information provided by the Reporting Party (RP) indicates that an unqualified individual is providing care and supervision, Licensee yells and curses while daycare children are present, adult yells at the daycare children, Licensee disturbs the daycare children during nap time, uncleared adults are interacting with the daycare children, and licensee does not keep the home free from bug infestation.

Licensee disclosed that there have not been any adults providing care and supervision that are not part of the staff. Licensee disclosed that daycare children are not disturb during their nap time and that the children’s personal rights are maintained daily. Licensee disclosed the home is kept free of bugs but there are neighbors who have cats that wonder into the yard.



When interviewing staff, staff did not make any disclosures regarding the allegations. Staff disclosed that the daycare children are allowed to nap, there is no noise while napping, and it is always quiet. They have not seen any infestation of bugs inside or outside the home.

Based on LPA’s observations and interviews which were conducted and record review, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Marilyn McKoy, Licensee including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2024
LIC9099 (FAS) - (06/04)
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