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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494256
Report Date: 03/27/2024
Date Signed: 03/27/2024 03:34:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2024 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240306110003
FACILITY NAME:MCKOY FAMILY CHILD CAREFACILITY NUMBER:
197494256
ADMINISTRATOR:MCKOY, MARILYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(424) 200-4446
CITY:LOS ANGELESSTATE: CAZIP CODE:
90019
CAPACITY:14CENSUS: 7DATE:
03/27/2024
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:MCKOY, MARILYNTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Licensee did not provide comfortable accommodations to a daycare child
INVESTIGATION FINDINGS:
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On 3/27/2024, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegation. Upon arrival, LPA was greeted and let into the facility by Licensee, MCKOY, MARILY to whom the reason for the inspection was announced. LPA toured the facility and observed 7 daycare children and 3 staff.

During the course of the investigation, LPA Ornelas made observations, obtained documentation in the form of children’s roster, and conducted interviews with 2 Adults and 5 Parents in regard to the above allegations.

-Pertaining to the allegation that - Licensee did not provide comfortable accommodations to a daycare child

According to the Reporting Party (RP) child was dirty, wet and had no shirt on during pick up.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240306110003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: MCKOY FAMILY CHILD CARE
FACILITY NUMBER: 197494256
VISIT DATE: 03/27/2024
NARRATIVE
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According to Staff 1 (S1), Staff 2 (S2), children are clean and comfortable while in care and returned to parents clean, dry and fully clothed.

According to Parent 1 (P1), Parent 3 (P3) and Parent 4 (P4), Parent 5 (P5) and Parent 6 (P6), their children are happy at the day care and returned in safe conditions. Parents reported that their children are clean, dry and fully clothed upon pickup.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.
A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee, MCKOY, MARILYN.
SUPERVISOR'S NAME: Betty BellTELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette OrnelasTELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2