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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494343
Report Date: 04/04/2023
Date Signed: 04/04/2023 11:20:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2023 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230123143259
FACILITY NAME:CHAPMAN FAMILY CHILD CAREFACILITY NUMBER:
197494343
ADMINISTRATOR:CHAPMAN, CORDIERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 686-4234
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:14CENSUS: 11DATE:
04/04/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Cordier Chapman, LicenseeTIME COMPLETED:
11:35 AM
ALLEGATION(S):
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9
Lack of Supervision: Licensee did not ensure that day care children were picked up from school.
INVESTIGATION FINDINGS:
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On 04/04/2023, Licensing Program Analyst (LPA) Adrian Risher, conducted a complaint subsequent visit regarding the above-mentioned allegation. Upon arrival, LPA met with Cordier Chapman, Licensee. LPA explained the purpose of the inspection. LPA observed 11 children present with 1 assistant at the time of the inspection.
On 01/23/2023, ESCCRO received a complaint regarding Licensee did not ensure that day care children were picked up from school. Information was reported that Licensee did not pick up children from school. The school notified parents that the children were not picked up from school.

On 01/30/2023, LPA conducted the initial visit. During the inspection, LPA interviewed the Licensee and documented observations. Licensee provided a copy of the roster. Licensee stated that she does not have written agreement for transportation. The agreement between parents and the daycare is verbal. Licensee has instructed parents of school age children to arrive at the daycare at 7:15am for school drop-offs. Licensee updates parents via text message if she is unable to provide transportation.

Unsubstantiated
Estimated Days of Completion: 75
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230123143259
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CHAPMAN FAMILY CHILD CARE
FACILITY NUMBER: 197494343
VISIT DATE: 04/04/2023
NARRATIVE
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Licensee made an attempt to communicate with parents when she was unable to pick up school age children. Licensee did not receive a response from the parent on the date of the incident.

A full investigation was conducted which included observations and interviews. The information received did not reveal evidence that the Licensee did not ensure that day care children were picked up from school. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations are found to be unsubstantiated. Based on interviews and observations, no evidence has shown that there is a Neglect/Lack of Supervision violation.

An exit interview was conducted and a copy of the report was provided to Cordier Chapman, Licensee.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 04/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2