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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494347
Report Date: 10/29/2025
Date Signed: 07/01/2026 02:38:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2025 and conducted by Evaluator Ranita Richmond
COMPLAINT CONTROL NUMBER: 30-CC-20250805170553
FACILITY NAME:BRELLA PLAYA VISTA - INFANTFACILITY NUMBER:
197494347
ADMINISTRATOR:KIMBERLY KERNFACILITY TYPE:
830
ADDRESS:12746 W. JEFFERSON BL. #3-3100TELEPHONE:
(424) 425-7500
CITY:LOS ANGELESSTATE: CAZIP CODE:
90094
CAPACITY:32CENSUS: 27DATE:
10/29/2025
UNANNOUNCEDTIME BEGAN:
11:03 AM
MET WITH:Kimberly GentleTIME COMPLETED:
02:34 PM
ALLEGATION(S):
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Personal Rights- Staff did not prevent an outbreak in the facility
Personal Rights- Staff accepted child with signs of illness into care
INVESTIGATION FINDINGS:
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*Amended to update/change findings*
On 10/29/25, Licensing Program Analyst (LPA) Ranita Richmond arrived at the above mentioned facility for the purpose of delivering findings for a complaint investigation. Upon arrival LPA met with Director, Kimberly Gentle and discussed the purpose for the visit. LPA toured the facility and observed 27 children in care with 10 staff. LPA advised Director, the purpose of the inspection was due to a complaint received by the El Segundo Child Care Regional Office (ESCCRO).

On 8/05/25 El Segundo Child Care Regional Office received a complaint regarding personal rights violations for the above mentioned facility.

A full investigation was conducted which included observations, records reviews, and interviews. Based on observations, record reviews, and interviews, there is not sufficient evidence to show that there were
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20250805170553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BRELLA PLAYA VISTA - INFANT
FACILITY NUMBER: 197494347
VISIT DATE: 10/29/2025
NARRATIVE
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*Amended to update/change findings*
personal rights violations. Therefore, the above allegations are found to be UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

On 8/12/25, Licensing Program Analyst (LPA) Ranita Richmond contacted and interviewed the Reporting Party.

On 8/12/2025, Licensing Program Analyst (LPA) Ranita Richmond and Brittany Lovest completed an initial 10-day complaint investigation. During inspection, the LPA toured the facility, obtained pertinent documents and interviewed staff.

Between 08/13/25 and 10/28/25 LPA Richmond contacted parents of children enrolled in the above-mentioned Child-Care Center to conduct interviews.

Per Title 22 Regulations and Health and Safety Codes, no citations cited.


An exit interview was conducted, a copy of this report and appeal rights were read and provided to director Kimberly Gentle.
Notice of Site Visit was provided and required to be posted for 30 days.


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SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20250805170553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BRELLA PLAYA VISTA - INFANT
FACILITY NUMBER: 197494347
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/29/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
11/12/2025
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful and comfortable accommodations,... to meet his/her needs.This requirement is not met as evidenced by:
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Director will conduct a training with staff regarding illness and procedures for handling illnesses on site. Director will have staff to complete a sign in sheet including staff name, signature, and date. Director will submit sign in sheet and training summary to LPA for review.
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Per interviews and records reviewed, the preponderance of evidence was met regarding the personal rights violations of infant children enrolled and in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2025
LIC9099 (FAS) - (06/04)
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