197494348-1-7-2026-30-CC-LPHS-DQDUFD-20260116143233

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494348
Report Date: 01/07/2026
Date Signed: 01/07/2026 02:18:55 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2025 and conducted by Evaluator Ranita Richmond

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20251013113910

FACILITY NAME:	BRELLA PLAYA VISTA PRESCHOOL		FACILITY NUMBER:	197494348
ADMINISTRATOR:	KIMBERLY KERN		FACILITY TYPE:	850
ADDRESS:	12746 W. JEFFERSON BL. #3-3100		TELEPHONE:	(213) 300-5962
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90094
CAPACITY:	56	CENSUS: 41	DATE:	01/07/2026
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Kimberly Gentle		TIME COMPLETED:	10:49 AM

ALLEGATION(S):

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Personal Rights- Staff do not ensure that daycare children’s toileting needs are being met.
Neglect/Lack of supervision- Staff do not provide adequate supervision to daycare children in care.

INVESTIGATION FINDINGS:

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On 1/07/26, Licensing Program Analyst (LPA) Ranita Richmond arrived at the above-mentioned Preschool Childcare Center facility for the purpose of delivering findings for complaint investigation. Upon arrival LPA met with Director, Kimberly Gentle, and toured the facility. LPA observed 41 children in care with 6 staff providing care and supervision. LPA advised Director Kimberly Gentle the purpose of the inspection was due to a complaint received by the El Segundo Child Care Regional Office (ESCCRO).

On 10/13/25 El Segundo Child Care Regional Office received a complaint regarding personal rights and neglect/lack of supervision violations for the above-mentioned facility. The allegations are as follows: Personal Rights:Staff do not ensure that daycare children’s toileting needs are being met and Lack of supervision: Staff do not provide adequate supervision to daycare children in care.
On 10/15/2025, Licensing Program Analyst (LPA) Ranita Richmond completed an initial 10-day complaint investigation. During inspection, the LPA toured the facility, compleeted observations, and interviewed staff.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20251013113910

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BRELLA PLAYA VISTA PRESCHOOL	FACILITY NUMBER: 197494348
	VISIT DATE: 01/07/2026

NARRATIVE

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On 10/14/25 LPA Richmond interviewed the Reporting Party.

On 10/15/25,10/17/25, and 11/19/25 LPA Richmond completed observations and interviews with staff.

Between 10/15/25 and 01/07/26 LPA Richmond contacted parents of children enrolled in the above-mentioned Childcare Center to conduct interviews.

A full investigation was conducted which included observations, records reviews, and interviews. Based on observations, record reviews, and interviews, there is not sufficient evidence to show that there was personal rights or neglect and or lack of supervision violations. Therefore, the above allegation are found to be UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

Per Title 22 Regulations and Health and Safety Codes, no citations were issued.

An exit interview was conducted, a copy of this report was read and provided to Director Kimberly Gentle.
Notice of Site Visit was provided and required to be posted for 30 days.

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SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:	DATE: 01/07/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026

LIC9099 (FAS) - (06/04)

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