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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494464
Report Date: 11/16/2021
Date Signed: 11/16/2021 02:49:26 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2021 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210830134846
FACILITY NAME:VENICE FAMILY CLINIC-HAWLAWNFACILITY NUMBER:
197494464
ADMINISTRATOR:SCARBOROUGH STACEYFACILITY TYPE:
850
ADDRESS:4754 W.120TH STREETTELEPHONE:
(310) 401-2874
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:32CENSUS: 19DATE:
11/16/2021
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Chasiti NealTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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9
1. Daycare child was not adequately supervised.
2. Food service is inadequate.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), V. Wheatley conducted an unannounced inspection at 12:40pm. LPA met with site director Chasiti Neal at 12:48pm. LPA toured the facility and took a census. LPA observed the children napping and supervised by two teachers in each classroom with 4 children. The maximum number in one class was 7 children.


LPA is completeing the investigation regarding the above allegations. LPA conducted an inspection on September 2, 2021 and observed the children being supervised properly by the qualified staff. During the inspection, LPA interviewed the director, Staff #1, #2, and Staff #3, and Staff #4. They all denied the allegations. Based on the interviews, the child was supervised properly by two teachers in the classroom with 6 children. LPA reviewed the food service menu and reviewed daily logs which are kept by staff to document when a child eats, sleeps, etc. LPA observed logs for Child #1 regarding eating and drinking. In addition, staff provided photographs of Child #1 eating food.

See Page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210830134846
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VENICE FAMILY CLINIC-HAWLAWN
FACILITY NUMBER: 197494464
VISIT DATE: 11/16/2021
NARRATIVE
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PAGE 2


On November 10, 2021, LPA interviewed Staff #5 who denied the allegations. LPA reviewed the children's roster and contacted additional witnesses. LPA was unable to obtain any information to validate the allegations.

Based on information obtained and interviews conducted there is not a preponderance of evidence to substantiate the allegation, therefore the allegation is unsubstantiated. Meaning although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Veronica Wheatley
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2