197494543-9-11-2025-58-CC-BBEL-DLU7SX-20250924215553

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494543
Report Date: 09/11/2025
Date Signed: 09/11/2025 01:59:47 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2025 and conducted by Evaluator Jeanine Lipsey

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20250623100840

FACILITY NAME:	LITTLE LEARNERS ACADEMY		FACILITY NUMBER:	197494543
ADMINISTRATOR:	RAHMATH S KHALID		FACILITY TYPE:	850
ADDRESS:	8131 TAMPA AVE		TELEPHONE:	(310) 619-6210
CITY:	RESEDA	STATE: CA	ZIP CODE:	91335
CAPACITY:	60	CENSUS: 48	DATE:	09/11/2025
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Director Khalid Rahmath		TIME COMPLETED:	02:10 PM

ALLEGATION(S):

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Staff did not appropriately supervise day care children resulting in child being injured

INVESTIGATION FINDINGS:

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On 9/11/25 Licensing Program Analyst (LPA) Jeanine Lipsey made an unannounced visit for
the purpose of deliving findings regarding the above allegation. LPA met with Director Khalid Rahmath.

LPA toured the facility and observed forty eight children in care being supervised by eight staff.
age 2-3 years room = sixteen with 3 teachers, age 3-4 years room = eleven with 2 teachers, age 4-5 room = twenty one with 3 teachers.

Throughout the course of the investigation, LPA Lipsey made observation of the video, obtained a photo of the childs injury, captured video footage with LPA's cell phone, obtained copy of message sent to parent via the Brightwheel App and conducted interviews with Reporting Party, one parent, two children and four staff members.
Pertaining to the allegation, Staff did not appropriately supervise day care children resulting in child being injured.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 09/11/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 58-CC-20250623100840

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LITTLE LEARNERS ACADEMY	FACILITY NUMBER: 197494543
	VISIT DATE: 09/11/2025

NARRATIVE

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Per Reporting Party RP, The child was not being supervised when the child was injured.

Per Staff: On 6/20/25 at approximately 12:15-12:45pm, Child #1 (C1) sustained a facial injury during a transition from the bathroom to the classroom after eating lunch. Multiple staff confirmed they did not witness the actual moment of injury. Staff 1 (S1) observed C1 on the floor and was told by another child that C1 had been pushed. C1 identified Child #2 C2 as the child who struck with a water bottle. Although C1 showed no signs of visual injury, staff initially questioned whether it was a bruise due to skin tone and did not report the incident immediately. Per staff and C1 an ice pack was applied and the child was sent back to the room for a nap. The injury was documented in the Brightwheel app after nap time, around 3:30pm, by Staff 3 (S3), who also verbally informed the parent during pick-up at the same time. The parent expressed frustration over delayed communication and inadequate supervision, stating that C1 had previously experienced issues with C2 and that the incident should have warranted immediate notification. Video footage, reviewed later by (S4), confirmed C2 swung a metal water bottle and hit C1 in the face.
C1 expressed it was not nice that C2 hit them in the face with a water bottle. C2 was interviewed, no disclosures were made.

LPA viewed the video and observed eighteen children coming from the restroom, some children where in a line, while others were running. LPA saw a C2 run to the front on the line and when they saw C1 running towards them, C2 swung the water bottle, hit C1 and C1 fell to the ground. The teacher was approximately 20 feet behind the children, with their head turned toward a child they were speaking with by their side. As soon as S1 saw C1 on the floor, they immediately went to the child to assess what happened.

Per Parent #1 (P1) During pick-up, P1 noticed C1 had a black eye and was informed by staff member S3 that C1 had fallen. P1 questioned the explanation and requested to view camera footage. Later that day, S4 contacted P1 by phone and confirmed that C2, swinging a water bottle, struck C1 in the face. P1 was frustrated that the incident was not reported immediately and was told by S4 that injuries without visible marks are not reported. P1 emphasized that being hit in the face should be considered a major incident and expected immediate notification, as outlined in the parent handbook.

Per LPA's observation of the video footage, S1 did not see the actual injury occur, but was actively supervising the children as they walked to the classroom. An additional staff about 15 feet away was putting away the children's water bottles and watching the children as they walked to the classroom. Although the incident happened, the evidence does not show the children were not being supervised.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 09/11/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250623100840

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LITTLE LEARNERS ACADEMY	FACILITY NUMBER: 197494543
	VISIT DATE: 09/11/2025

NARRATIVE

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Based upon observations and evidence obtained during this investigation, the allegation of, "Staff did not appropriately supervise day care children resulting in child being injured", has been determined to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Exit interview conducted and report was reviewed with Director Khalid Rahmath. Notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:	DATE: 09/11/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025

LIC9099 (FAS) - (06/04)

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