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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494543
Report Date: 06/08/2026
Date Signed: 06/08/2026 03:52:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2026 and conducted by Evaluator Jeanine Lipsey
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260312093723
FACILITY NAME:LITTLE LEARNERS ACADEMYFACILITY NUMBER:
197494543
ADMINISTRATOR:RAHMATH S KHALIDFACILITY TYPE:
850
ADDRESS:8131 TAMPA AVETELEPHONE:
(310) 619-6210
CITY:RESEDASTATE: CAZIP CODE:
91335
CAPACITY:60CENSUS: 30DATE:
06/08/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Licensee Khalid RahmathTIME COMPLETED:
03:52 PM
ALLEGATION(S):
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Staff are not isolating day care children with symptoms of illness
Staff are not mitigating spread of contagious disease among day care children
Staff are not reporting outbreaks to authorized representatives of day care children
INVESTIGATION FINDINGS:
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On 6/8/26 Licensing Program Analyst (LPA) Jeanine Lipsey made an unannounced visit for
the purpose of delivering findings regarding the above allegations. LPA met with Director Khalid Rahmath. LPA toured the facility and observed 30 children in care being supervised by 4 staff.

Throughout the course of the investigation, LPA Lipsey made observations, took photos, obtained a copy of the children’s roster, obtained a copy of messages sent to parents via the Brightwheel App, conducted interviews with Reporting Party, parents, and staff members.

Pertaining to the allegation, “Staff are not isolating day care children with symptoms of illness”, “Staff are not mitigating spread of contagious disease among day care children”, and “Staff are not reporting outbreaks to authorized representatives of day care children”.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20260312093723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LITTLE LEARNERS ACADEMY
FACILITY NUMBER: 197494543
VISIT DATE: 06/08/2026
NARRATIVE
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Per reporting party many children were hospitalized with Human Metapneumovirus (HMPV). Staff are not screening children at drop off, parents are not being notified of the illnesses and staff is not doing anything to prevent the spread of illnesses.

Interviews with staff indicate that staff consistently reported isolating children who show symptoms of illness by separating them at specific tables, using dividers, or placing them near staff supervision until parents arrive. Staff described immediate parent notification through calls, texts, or the Brightwheel app, with children typically picked up quickly. Staff also stated that cleaning and sanitizing routines occur multiple times per day, including wiping tables, disinfecting toys, sanitizing bathrooms, and conducting end-of-day cleaning, with additional weekly toy and bedding sanitation. Staff reported performing wellness checks at drop-off and monitoring throughout the day for symptoms. All interviews, staff denied instances of children being kept in care while visibly ill for extended periods and reported no clusters or outbreaks. Based on staff accounts, staff expressed that isolation procedures and disease-mitigation practices are being carried out as required.

Parents consistently reported that staff conduct some form of health screening at drop-off, either asking about symptoms, visually checking for injuries or illness, or reminding families to keep sick children at home. Parents generally stated that their children had not been kept in care while visibly ill, and most reported only routine colds with no serious or recurring illnesses. Parents described staff as communicating promptly through Brightwheel, phone calls, or text when a child became sick, and several parents noted that staff inform families when contagious illnesses or stomach bugs occur.
Page 2 of 3
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20260312093723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LITTLE LEARNERS ACADEMY
FACILITY NUMBER: 197494543
VISIT DATE: 06/08/2026
NARRATIVE
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Across statements, parents consistently described the facility as clean, organized, and regularly sanitized, with staff wiping surfaces, encouraging hand washing, and maintaining hygienic classrooms. Parents expressed no concerns about staff failing to isolate sick children or failing to prevent the spread of contagious disease, and several parents reported positive experiences, referrals to others, and confidence in the center’s health practices. One parent mentioned isolated incidents of stomach illness but still stated the facility is clean and expressed no concerns with staff illness management practices.

Based upon evidence obtained during this investigation, the allegations, “Staff are not isolating day care children with symptoms of illness”, “Staff are not mitigating spread of contagious disease among day care children”, and “Staff are not reporting outbreaks to authorized representatives of day care children” above have been determined to be unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of evidence to prove that the alleged violation occurred.

Exit interview conducted and report was reviewed with Director Khalid Rahmath. Notice of Site visit was given and must remain posted for 30 days.
page 3 of 3
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3