197494621-10-24-2024-58-CC-RRAS-DAY323-20241112165116

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197494621
Report Date: 10/24/2024
Date Signed: 10/24/2024 10:15:59 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2024 and conducted by Evaluator Roberto Luque Avila

COMPLAINT CONTROL NUMBER: 58-CC-20240710153637

FACILITY NAME:	OAK TREE- VIEW PARK WINDSOR HILLS		FACILITY NUMBER:	197494621
ADMINISTRATOR:	OLUBUKOLA SALAKO		FACILITY TYPE:	850
ADDRESS:	4416 W. SLAUSON AVENUE		TELEPHONE:	(323) 815-1093
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	49	CENSUS: 17	DATE:	10/24/2024
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Director, Alexander Shantil		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Staff did not ensure air conditioner is working properly

Day care floors are not being cleaned properly

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Roberto Luque Avila conducted an unannounced complaint inspection on 10/24/2024 to investigate the above allegations. LPA arrived at the facility at 9AM and met with Director Shantil Alexander, who guided LPA on a tour of the facility. There were 17 children and 3 staff upon arrival.

The purpose of the visit is to deliver findings to the above allegations. Initial complaint visit was conducted by Brittanee Cleveland where they did not find sufficient evidence to deliver findings during their initial visit conducted on 7/15/2024.

Reporting party provided information stating staff did not ensure air conditioner is working properly and day care floors are not being cleaned properly.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Roberto Luque Avila
LICENSING EVALUATOR SIGNATURE:	DATE: 10/24/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20240710153637

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: OAK TREE- VIEW PARK WINDSOR HILLS	FACILITY NUMBER: 197494621
	VISIT DATE: 10/24/2024

NARRATIVE

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During the investigation LPA conducted interviews and inspected the physical plant of the facility. LPA observed the center to have a cool temperature. LPA then inspected the air conditioners thermostat to be at 77 degrees Fahrenheit and turned the thermostat to the cool position LPA heard the A/C unit turn on. LPA also observed the floor of the facility to be clean.

During the investigation the director stated that air conditioner was working. LPA then asked the director how often the center floors are cleaned. The director stated that the floors are cleaned every day after 6PM by a cleaner that comes after the hours of operation and once all children are gone.

During staff interviews, Staff #1(S1) and Staff #2(S2) were asked how often the floors of the center are cleaned. S1 stated the floors of the centers are cleaned every day. S2 stated the floors of the center are cleaned everyday in the evenings.

Based on the interviews and observation noted although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated

Exit interview was conducted, appeal rights provided, and report was reviewed with the Director Shantil Alexander.

A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Roberto Luque Avila
LICENSING EVALUATOR SIGNATURE:	DATE: 10/24/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024

LIC9099 (FAS) - (06/04)

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