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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494621
Report Date: 01/07/2025
Date Signed: 01/07/2025 03:29:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2024 and conducted by Evaluator Roberto Luque Avila
COMPLAINT CONTROL NUMBER: 58-CC-20240823125158
FACILITY NAME:OAK TREE- VIEW PARK WINDSOR HILLSFACILITY NUMBER:
197494621
ADMINISTRATOR:OLUBUKOLA SALAKOFACILITY TYPE:
850
ADDRESS:4416 W. SLAUSON AVENUETELEPHONE:
(323) 815-1093
CITY:LOS ANGELESSTATE: CAZIP CODE:
90043
CAPACITY:49CENSUS: 19DATE:
01/07/2025
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Shantil Alexander, Director TIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff providing daycare children with hot drinking water.
Staff did not prevent covid outbreak.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Roberto Luque Avila conducted an unannounced complaint inspection on 01/07/2025 to investigate the above allegations. LPA arrived at the facility at 2:10PM and met with Director Shantil Alexander, who guided LPA on a tour of the facility. There were 19 children and 4 staff upon arrival.

The purpose of the visit is to deliver findings to the above allegations. Initial complaint visit was conducted by Brittanee Cleveland where they did not find sufficient evidence to deliver findings during their initial visit conducted on 8/29/2024.

Reporting party provided information stating staff providing daycare children with hot drinking water and staff did not prevent covid outbreak.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Roberto Luque Avila
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240823125158
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: OAK TREE- VIEW PARK WINDSOR HILLS
FACILITY NUMBER: 197494621
VISIT DATE: 01/07/2025
NARRATIVE
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During the investigation LPA conducted interviews with staff and parents. LPA also inspected children's drinking water containers. LPA picked up the children's water container and poured water onto hand and confirmed that the drinking water is cool to the touch. LPA did not observe any children that showed signs of having Covid 19 throughout the investigation visits conducted.

During the investigation the director stated that children are provided cold drinking water every morning and they have not had a Covid 19 case in the facility since 2021.

Staff interviewed stated that the children's drinking water is filled every morning with cold water and throughout the day if necessary. Staff also disclosed they have water pitchers that are kept in the refrigerator and use them to pour water into children's cups when needed. Staff did not have any knowledge of children being sick of Covid 19 within the last year.

During parent interviews parents did not disclose any concerns of their children's level of care in the facility or any Covid 19 concerns.

Based on the interviews and observation noted although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated

Exit interview was conducted, appeal rights provided, and report was reviewed with the Director Shantil Alexander.

A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Roberto Luque Avila
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2