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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494624
Report Date: 08/25/2022
Date Signed: 08/25/2022 09:20:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2022 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220603085213
FACILITY NAME:ROYAL LEARNING CENTERFACILITY NUMBER:
197494624
ADMINISTRATOR:DURUHESIE, NDIDIFACILITY TYPE:
830
ADDRESS:10206 S. DENKER AVENUETELEPHONE:
(323) 242-8010
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:15CENSUS: 4DATE:
08/25/2022
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Ndidi Duruhesie, DirectorTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
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3
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5
6
7
8
9
Neglect?lack of Supevision:Day care child sustained unexplained injuries while in care
INVESTIGATION FINDINGS:
1
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5
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13
On 08/25/2022 at 9:00am, Licensing Program Analyst (LPA) Adrian Risher, conducted a complaint inspection regarding the above-mentioned allegation to deliver the findings. Upon arrival, LPA met with Ndidi Duruhesie, Director. LPA explained the purpose of the inspection and toured the facility. LPA Risher observed 4 children in care with 2 staff.

On 06/03/2022, ESCCRO received a complaint regarding day care child sustained unexplained injuries while in care. Information was reported that staff neglected/failed to provide supervision to child 1 resulting in bruises and bite marks on their chest.

On 06/03/2022, the Regional Office referred the case to the Investigative Branch, and it was assigned to Investigator Christine Ferris.
Unsubstantiated
Estimated Days of Completion: 85
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220603085213
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ROYAL LEARNING CENTER
FACILITY NUMBER: 197494624
VISIT DATE: 08/25/2022
NARRATIVE
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On 06/06/2022, LPA Risher conducted the initial 10-day visit. During the inspection, LPA received a copy of the facility roster, personnel report and Unusual Incident Report dated 06/03/2022. LPA requested a copy of the sign in/out for May and June 2022. Director was advised the IB Investigator will return to conduct investigation. Director provided pictures of child 1.

Investigator Ferris conducted a full investigation which included interviews with relevant parties and observations. The investigation failed to provide sufficient evidence to substantiate neglect/lack of supervision. The daycare staff conducted a visual check of child 1 during drop off and pick up. Staff did not observe any injuries. During the investigation no disclosures from either parties that child sustained the injuries while in their care and there is no corroborating evidence for either party involved.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations are found to be unsubstantiated. Based on interviews and observations, no evidence has shown that there is was neglect/lack of supervision.

Exit interview was conducted and a copy of the report was provided to Ndidi Duruhesie, Director. Appeal rights were reviewed and provided

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Adrian Risher
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2